Ihre Pension Trauner

“Great journey but...”

We stayed 7 days in Kaprun at Trauner Pension. First, at the check in we received a room that was terrible and dirty. After a small discusion between us, our agency and the owner of the Trauner Pension they gave us a better room. It was clean and ok. But, after some discussions with other romanian … lisää

We stayed 7 days in Kaprun at Trauner Pension. First, at the check in we received a room that was terrible and dirty. After a small discusion between us, our agency and the owner of the Trauner Pension they gave us a better room. It was clean and ok. But, after some discussions with other romanian guests, we realised that this is the policy of the hotel: the worst rooms are given to the romanian guests. Of course, if you don't say anything. Beside these, the breakfast was the same all the week, but the dinner was ok and with different types of international quisine. You should be carreful if you want to drink something at dinner. Everething must be paid which is ok, but you don't have any meniu with the prices and nobody inform you that the drinks are or nor included in the dinner. More over, the lady that served us spoke only german. You will find out how much the drinks cost at the end of your holiday at the check out. I guess they are very nationalists because all the international chanels were in german....no english or other langues. A positiv thing is that they have a german chanel with a live transmision with the conditions of the slopes and the wheather. It would be better if they pay attention to the details and if they have a better comunication with the guests. It is a small familly pension.

vähemmän