Hilton Vienna Park

“Vienna just easy”

We had a wonderful stay in this strategic positioned hotel, we arrived late in the night and it took us less than an hour from when we landed to reach the hotel with the train!! And what a pleasure the following morning just to cross the street and being in the storical centre!! At the frontoffice… lisää

We had a wonderful stay in this strategic positioned hotel, we arrived late in the night and it took us less than an hour from when we landed to reach the hotel with the train!! And what a pleasure the following morning just to cross the street and being in the storical centre!! At the frontoffice they helped us immediately with some icecubes for my knee injury, and the following day Moritz took care again as well he was very kind and efficient during the check-out. The room was nice and clean and every staff member was polite and kind.

vähemmän

“Excellent location”

The location is excellent. It is directly opposite Wien Mitte The Mall where you can catch the City Airport Train (CAT) to and from Vienna International Airport. You can also catch the U-Bahn to a lot of attractions. It is also close to St Stephen's Cathedral and Hofburg. Alternatively, you can cat… lisää

The location is excellent. It is directly opposite Wien Mitte The Mall where you can catch the City Airport Train (CAT) to and from Vienna International Airport. You can also catch the U-Bahn to a lot of attractions. It is also close to St Stephen's Cathedral and Hofburg. Alternatively, you can catch the U-Bahn to those locations if you don't want to like walking too much. The hotel itself is typical Hilton standard with decent size and good amenities. Breakfast is very good too with many options.

vähemmän

“A Mixed Bag of a Hotel”

Arrived in early and sat in the foyer for a bit. Went up to the desk to see if I could check in. The desk agent noted that I had selected Room 925 on the Hilton app. He said that this room was not ready and it was a bit small. He then gave me Room 1418 which I was ready. The room was spacious … lisää

Arrived in early and sat in the foyer for a bit. Went up to the desk to see if I could check in. The desk agent noted that I had selected Room 925 on the Hilton app. He said that this room was not ready and it was a bit small. He then gave me Room 1418 which I was ready. The room was spacious and had a fantastic view over the Stadpark and towards the Belvedere Palace. However after un-packing I went to charge my phone. The sockets next to the bed and next to the table did not work, nor did the air conditioning control panel. On my way out I called to the front desk and asked that the sockets be examined by an engineer. I also asked if the air conditioning was now switched off for the Autumn Season. I was told that this was so. I spent the next four days struggling with temperatures in excess of 25 degrees C. On the morning of the fourth day I come back up to my room to find an engineer working on the air conditioner controls. No mention of this was made to me, neither by phone nor by a note left in the room. How very un-professional! Once repairs the air conditioning maintained the Room at a very comfortable 19 degrees C. Finally the buffet breakfast at €28 is very average. Fine if you are happy with a cold collation but all of the hot items were lukewarm at best! There are many better options available in the neighbouring cafés. The location is excellent as it is only a few minutes walk from Sephanplatz and i well placed for taking the U-bahn or the Hop-0n-Hop-Off bus.

vähemmän