Ac Hotel By Marriott Clodio Roma

“Good option in Rome”

Front staff is very professional. Breakfast employees are great and the breakfast was good. New hotel, so really cannot go wrong with cleanliness. Two things to look out for. Parking is not up and running yet. There is a great little garage a block away for about $23 a night. Not bad. Also... lisää

Front staff is very professional. Breakfast employees are great and the breakfast was good. New hotel, so really cannot go wrong with cleanliness. Two things to look out for. Parking is not up and running yet. There is a great little garage a block away for about $23 a night. Not bad. Also, don’t forget anything in your room when you leave.

vähemmän

“Great facility, but not easily walkable to all the attractions, cafes, and restaurants”

This is a very clean and updated hotel. We were pleasantly surprised. The facility itself is excellent and the staff is terrific. That said it is not as close to all the attractions in Rome as a tourist as you would want nor do you walk outside and find cafes, stores, and neighborhoods to explore... lisää

This is a very clean and updated hotel. We were pleasantly surprised. The facility itself is excellent and the staff is terrific. That said it is not as close to all the attractions in Rome as a tourist as you would want nor do you walk outside and find cafes, stores, and neighborhoods to explore. We had to take a cab to all the tourist spots and to eat dinner and those costs added up over our trip. That said, again, the facility and staff were great.

vähemmän

“Be aware, always check your bill.”

The hotel was recently remodeled and it was very nice. The hotel does not offer free breakfast to Platinum or Elite higher guests, but they offered points or a food and beverage discount at check-in. I chose the discount, which was nice and basically cut the breakfast price in half. The breakfast... lisää

The hotel was recently remodeled and it was very nice. The hotel does not offer free breakfast to Platinum or Elite higher guests, but they offered points or a food and beverage discount at check-in. I chose the discount, which was nice and basically cut the breakfast price in half. The breakfast was very good with excellent options from which to choose. The hotel staff were friendly and helpful, except the manager at checkout. My only complaint was at checkout. I booked my room directly with Marriott Bonvoy at a special rate. I received my confirmation email and thought all was good. Upon checkout, my bill was double the price of my confirmation. I tried to talk to the manager and showed him my booking confirmation. He told me I could not have booked at the special rate I was promised. He proceeded to show me what he said he saw on his computer screen. I again showed him my confirmation email and he said no. I called the Marriott elite line and they were to contact the hotel to try to work out the situation for me. I am still waiting for a resolution. SIDE NOTE. We were traveling with another couple and they booked under the same special rate at the same time. Upon checkout, their bill was correct!

vähemmän