Delta Hotels By Marriott Birmingham

“Thank you Wiktoria and Jaimin”

Wiktoria and Jaimin are absolutely amazing. I have been staying at this hotel for a few years but everytime I come they always look after me, they are very friendly and know how to look after their customers. The whole reception staff really makes a good first impression and ensure guest experience… lisää

Wiktoria and Jaimin are absolutely amazing. I have been staying at this hotel for a few years but everytime I come they always look after me, they are very friendly and know how to look after their customers. The whole reception staff really makes a good first impression and ensure guest experience is flawless from start to finish.

vähemmän

“Splendid…”

Our Room & Bathroom was spotless and of course spacious. (With a Fridge) Reception team were polite & helpful. Our second time at Delta Marriott Birmingham. Shopping facilities are 20mins away on the Tram & a few yards away from the hotel there is a well established supermarket and Dry Cleaners. Re… lisää

Our Room & Bathroom was spotless and of course spacious. (With a Fridge) Reception team were polite & helpful. Our second time at Delta Marriott Birmingham. Shopping facilities are 20mins away on the Tram & a few yards away from the hotel there is a well established supermarket and Dry Cleaners. Restaurants too. Excellent location. I recommend…😀

vähemmän

“Overpriced”

This is the second time I’ve stayed here in recent months. My general impression is that it is overpriced for the standard of the accommodation and service offered. I will be visiting Birmingham again soon but I will not be returning to this hotel. The first stay we had a bathroom door that creaked… lisää

This is the second time I’ve stayed here in recent months. My general impression is that it is overpriced for the standard of the accommodation and service offered. I will be visiting Birmingham again soon but I will not be returning to this hotel. The first stay we had a bathroom door that creaked loudly and the shower had exceptionally low water pressure. Our second stay we were in a room with paper thin walls so you could hear everything going on next door. Breakfast was ok, plenty of choice and you can ask for pancakes, omelettes etc to be made although this wasn’t told to us during our first stay.

vähemmän

“Mediocre”

Room was ok. Tap in bathroom is broken room 101 as well. Tv was not the easiest to switch on. Hot food in the evening was not hot. I had pan fried white fish with potatoes and broccoli. The fish was hot everything else was cold and under cooked. My husband went for fish chips and mushy peas. The… lisää

Room was ok. Tap in bathroom is broken room 101 as well. Tv was not the easiest to switch on. Hot food in the evening was not hot. I had pan fried white fish with potatoes and broccoli. The fish was hot everything else was cold and under cooked. My husband went for fish chips and mushy peas. The mushy peas were stone cold. We both sent our meals back twice with the same issue. In the end we both had a burger with instructions please make it piping hot. It did come out and was ok. Breakfast my husband wanted porridge it came out with the consistency of wallpaper paste. 2nd go was better and had more body to it. The hot buffet breakfast was lukewarm at best. The Bain Marie’s were not maintaining the heat. I used to work as a chef and if the baked beans are cold then it’s all cold. I even put my knuckles against the heater under the Bain Marie’s and I could hold my hand there without feeling it was too hot that I had to remove my hand. They were using the temperature probes, but I saw that they stabbed it through the sausage to the tin below. So, the temperature reading is of the metal tin and not the core temperature of the sausage. The mushrooms were halfway cooked, bacon was cold and leathery and sausage’s inedible. We have stayed here before and had better meals but I get the feeling the chef is not understanding of what hot food is meant to be going in the food from Friday night and Saturday morning breakfast. We have stayed at other Marriott hotels with no issues. I think a review of staff training and equipment for the breakfast service is desperately needed.

vähemmän