Crowne Plaza Solihull, An Ihg Hotel

“Nice hotel in central Solihull”

I had a one night stay at this hotel, opting for a very reasonably priced upgrade (offered by email after booking) to a premier room and access to the club lounge. Room is spacious with very large and comfortable bed, desk, TV, safe, iron, tea & coffee making facilities, WiFi, heating, small fridg… lisää

I had a one night stay at this hotel, opting for a very reasonably priced upgrade (offered by email after booking) to a premier room and access to the club lounge. Room is spacious with very large and comfortable bed, desk, TV, safe, iron, tea & coffee making facilities, WiFi, heating, small fridge, conveniently located sockets, bathroom with shower, and there was access to a large shared terrace from this first floor room. The club lounge is small and offers canapés from 6pm with drinks (beer, wine, soft drinks) and closes at 8pm. I didn’t try the hotel breakfast, it opted to get some things in from the large waitrose store a short walk away. Car parking is £10 for an overnight stay. I don’t have any substantial negative comments about this hotel, except to say that the bedroom doors close quite noisily so you do get to hear regular door closing at all hours; ideally other guests would be more considerate but yeah that’s probably an unrealistic expectation.

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“Lovely reception staff”

I visit this hotel almost every month. Staying 1 or 2 nights. The reception staff are great Especially Josh and Elaine. They always remember I like a quiet room. If ever I’ve had a noisy room they always reallocate me a better one. Josh always recognises me as soon as I arrive. Rooms are always c… lisää

I visit this hotel almost every month. Staying 1 or 2 nights. The reception staff are great Especially Josh and Elaine. They always remember I like a quiet room. If ever I’ve had a noisy room they always reallocate me a better one. Josh always recognises me as soon as I arrive. Rooms are always clean and beds comfortable Fridge in the room is s bonus. Bar staff very slow and not as enthusiastic

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“Elaine makes this Hotel shine”

Elaine at Reception really helped me today. Even though I kept asking her questions and talking about the local shopping centre which was great but too busy for me. Elaine helped calm me down and made me feel at home. So nice to come back to this Hotel after a busy day - Elaine was very calming and… lisää

Elaine at Reception really helped me today. Even though I kept asking her questions and talking about the local shopping centre which was great but too busy for me. Elaine helped calm me down and made me feel at home. So nice to come back to this Hotel after a busy day - Elaine was very calming and managed to sort everything out for me. A huge thank you to Elaine - went beyond the call of duty and the extra mile. A commendation well deserved.

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“Unexpectedly busy so not as relaxing”

Stayed overnight on way to Manchester,exceptional visit previously made us choose here,unfortunately didn’t reach same standard as before.Room was cold and as it was a inter connecting room sound was audible from there.Bar was not stocked fully and in morning after being shown to our table we made … lisää

Stayed overnight on way to Manchester,exceptional visit previously made us choose here,unfortunately didn’t reach same standard as before.Room was cold and as it was a inter connecting room sound was audible from there.Bar was not stocked fully and in morning after being shown to our table we made our tea and left on table then went to pick breakfast from buffet on return we discovered table had been cleared and given to another visitor,to the staffs credit they rectified situation quickly.From my point of view there was an event that evening and was pretty busy so based on previous visit still enough goodwill there but would be wary if there was a event taking place .Also become aware that if you book through a third party and need specific requests check direct with hotel to ensure they are aware.

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