Best Western Plus Ullesthorpe Court Hotel & Golf Club

“Not “Best” Westerns best”

Booked as a cheeky night away to use our points we selected this hotel as it was dog friendly. A change of plans meant we didn’t take the 4 legged ones but the golf clubs a swimwear instead. On arrival the hotel is clearly in need of some tlc. It’s a very old building and showing its age. Our r… lisää

Booked as a cheeky night away to use our points we selected this hotel as it was dog friendly. A change of plans meant we didn’t take the 4 legged ones but the golf clubs a swimwear instead. On arrival the hotel is clearly in need of some tlc. It’s a very old building and showing its age. Our room was not ready so we went to check out the spa. I had booked a treatment at 4pm but on checking there was no reservation. Quickly sorted, the young lady opened up the room and turned everything back on. The reception team were friendly and when our room was ready I checked the spa robes & towels would be in our room. Advised yes off we went. They weren’t ! Back to reception where I was told they would get housekeeping to pop them in. I got ready for my treatment, waited 30 minutes then had to go to the spa in my clothes as the robe & towels were still nowhere to be seen. The pool is nice as are the steam room and sauna but there is nowhere nice to sit round the pool. The loungers are not in great condition and who wants to sit upright in a plastic chair? The hot stones treatment was the most expensive I have ever paid at any spa and was probably the worst. No check if the pressure was ok, no asking if there were any areas of concern. I was hoping to release some tension in shoulders and neck but this did not happen. The sports bar is reminiscent of a 70’s working mans club, cold and uninviting. Given this we did not take a chance on the food and took ourselves to the Swan, 5 minutes away. Highly recommend but will review separately. The bedroom however, although equally as tired was comfortable and we both slept very well. Overall a bit disappointing. :-(

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“Hot golf break”

Clean and spacious rooms, excellent food,decent golf course but overall experience let down by no air conditioning in the rooms which resulted in an uncomfortable and very poor nights sleep for all our golf team, surely in the 21st century 4* hotels should have air conditioning in the rooms.