Leonardo Hotel Cheltenham

“Great hotel. ”

Could not praise staff highly enough. Was told we was special guests and as such got free parking and multiple drinks vouchers. Room spacious. Food great especially the breakfast buffet. Bar staff great and a nice place to sit and chat. There is a small heath club with weights and pool. Ha… lisää

Could not praise staff highly enough. Was told we was special guests and as such got free parking and multiple drinks vouchers. Room spacious. Food great especially the breakfast buffet. Bar staff great and a nice place to sit and chat. There is a small heath club with weights and pool. Had a swim and jacuzzi. Enjoyed it very much.

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“Lovely hotel”

Good hotel for the money. Left a little card and some biscuits in the room for my partners birthday which was lovely. Health centre and pool is really good, everything worked as it should! Good beds in the rooms, bathroom could do with an Update but all very clean. The breakfast was really good qua… lisää

Good hotel for the money. Left a little card and some biscuits in the room for my partners birthday which was lovely. Health centre and pool is really good, everything worked as it should! Good beds in the rooms, bathroom could do with an Update but all very clean. The breakfast was really good quality!! We’ll be back again.

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“Pleasant overnight stay”

I was unsure what to expect upon arrival just looking at the hotel from the outside. Plus, there is a lift gate just to enter the premises. When I walked in, I was pleasantly surprised. It was pretty nice, especially with the Christmas decorations in the lobby and down the hallway by the restaurant… lisää

I was unsure what to expect upon arrival just looking at the hotel from the outside. Plus, there is a lift gate just to enter the premises. When I walked in, I was pleasantly surprised. It was pretty nice, especially with the Christmas decorations in the lobby and down the hallway by the restaurant and meeting space. The receptionist was very friendly and professional. My room was spacious, which was also a surprise. Perhaps my first stay at another hotel in London was an anomaly. I'm not certain. At any rate, the room was nice, and the bed was comfortable. There is complimentary tea in the room. There is no refrigerator, which wasn't a problem since it was just an overnight stay. The one reason I didn't mark the hotel as 5 stars was due to no one answering the room service or restaurant phone after trying both 2-3 times. It was after 9 but before 9:30 when majority of the items are no longer served. Pizza is marked 24 hours; however, that was not the case. I took it as a sign i just needed to go to sleep. The next time I'm back in Cheltenham, I will most likely stay at this hotel again.

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“An accessible room liable to disable?"”

We were visiting family so didn’t spend a lot of time in the hotel. Parking was adequate but not fre. The staff were very pleasant and helpful. Food at breakfast was OK but we were unimpressed with the one evening meal that we had. We requested an accessible room as I am using crutches at present. … lisää

We were visiting family so didn’t spend a lot of time in the hotel. Parking was adequate but not fre. The staff were very pleasant and helpful. Food at breakfast was OK but we were unimpressed with the one evening meal that we had. We requested an accessible room as I am using crutches at present. The room was adequate in size and was clean with good facilities. However, although it was on the ground floor it was accessed from the rest of the hotel by two small flights of steps. There were chairlifts ( folded up) and unattended with no instructions. The room had 2 single beds adequate in size but provided with double size duvets! This was a problem because the excess duvet lay on the floor providing a dangerous trip hazard in use. We asked the room staff if they could provide proper single duvets. They said they would try but on returning late in evening we found the double duvet in a corner and the double duvet cover folded on the bed, albeit with a top sheet! Fortunately it was not a cold night and the duvet cover and top sheet were warm enough and a lot safer than the double duvet! I really don’t know what they were thinking about! L

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