Alexander House And Utopia Spa

“Fantastic & Relaxing”

Stayed here for 2 nights for our anniversary at the start of October. It had been somewhere we had looked at previously for a stay and finally decided to book. First impressions were good. A very nice looking building and interior, friendly reception and were given a tour of the hotel, before being… lisää

Stayed here for 2 nights for our anniversary at the start of October. It had been somewhere we had looked at previously for a stay and finally decided to book. First impressions were good. A very nice looking building and interior, friendly reception and were given a tour of the hotel, before being shown to our room, which had been upgraded and was much appreciated The room itself was great. We stayed in Marlborough. A comfortable and cosy room with a very large bathroom with a nice double shower and bathtub. The only small issue, very minor, were the windows, in which the handles and hinges were slightly loose, meaning opening and closing was a bit of a pain. Considering we only opened and closed them a couple of times, it’s nothing major. The Spa area was fantastic. Can’t say a bad word at all. The changing room facilities were great also. The spa itself was a very enjoyable experience. A nice size pool and a fantastic warm spa pool with multiple jets. We booked a late checkout so we could make more use of it on the the last day and we still didn’t want to leave it. The area itself is decorated extremely well too. We also both had treatments that we enjoyed. We also had breakfast at Reflections twice. We didn’t eat in the evening as we had already booked other places, but breakfast was very enjoyable. All good quality and cooked to order. Good continental selection, considering some places don’t tend to refill much, but this was not an issue here. Very nice coffee too. Service was also good. Even though the first day it took a little while for the breakfast to arrive, they checked on us twice and kept us updated, which is all you can ask for. It turned up fresh and delicious, so no issue at all. We also visited the champagne bar in the evening. A very nice looking room with good service. All in all a fantastic experience and would happily return. It’s a lovely place with great facilities and I really do feel that they make sure your stay there is as relaxing as possible. It’s a 5 star establishment, but the whole feel to it is very chilled and that’s exactly what you want for this kind of stay. Would like to thank everyone for helping make our anniversary stay a great one.

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“A perfect celebration”

We stayed at this beautiful hotel to celebrate my husband's 50th birthday. Our stay was perfect, our room was beautiful, the spa was amazing and the food was delicious too. The staff were so friendly and welcoming. They made a special effort for my husband's birthday with balloons and cakes. We wi… lisää

We stayed at this beautiful hotel to celebrate my husband's 50th birthday. Our stay was perfect, our room was beautiful, the spa was amazing and the food was delicious too. The staff were so friendly and welcoming. They made a special effort for my husband's birthday with balloons and cakes. We will definitely be returning.

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“Great day out - don't eat there (in my experience)”

This is a lovely location, beautiful area and a great spa. Laura gave me a massage and it was perfect, she asked just the right amount of questions about the pressure and then I relaxed for the whole hour. I also had very sore shins and she made a point to be gentle on them, which actually really m… lisää

This is a lovely location, beautiful area and a great spa. Laura gave me a massage and it was perfect, she asked just the right amount of questions about the pressure and then I relaxed for the whole hour. I also had very sore shins and she made a point to be gentle on them, which actually really made them feel a lot better. The massage was an absolute high of the day! The spa is also lovely, I have been here before and they never overfill it which made me want to come back, we were the only ones in the spa/sauna/pool/hot tubs every time we went in, because there is so much space and just the right amount of people so you don't feel like you're in human soup. The only disappointing thing of the whole day was the food, it had absolutely no flavour and we couldn't finish it as it was undercooked. I'd go back, just not to the restaurant.

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