Holiday Inn Express London Heathrow T5, An Ihg Hotel

“Pleasant experience.”

Had a very pleasant stay here at the holiday Inn. Very spacious and comfortable, clean rooms with a good view. It is at a convenient distance from the airport. Had a smooth check in experience. The breakfast was delicious. Lima and Harpreet were very kind and made me feel right at home.

“Layover stay”

Had a layover decided to stay here, close to airport. Staff was friendly. Bed was not very comfortable, loud traffic sounds and people outside. Otherwise the room was nice and clean. Breakfast good, better than most. Lima was very friendly and nice to talk to.

“My review of Holiday Inn Express, T5 Heathrow”

Very comfortable bed, slept well. Enjoyed the breakfast, would have liked fried egg, instead of the scrambled egg, not a scrambled egg fan. Friendly staff, however service was a bit disjointed, looked a bit chaotic. Enjoyed the food, however wasn't asked about how our meal was. Hair dryer wasn't wo… lisää

Very comfortable bed, slept well. Enjoyed the breakfast, would have liked fried egg, instead of the scrambled egg, not a scrambled egg fan. Friendly staff, however service was a bit disjointed, looked a bit chaotic. Enjoyed the food, however wasn't asked about how our meal was. Hair dryer wasn't working and had problem getting into room with key card. Shower was really nice. Enjoyed the tea in my room and the TV.

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“Not very "Gay Friendly"”

If anyone thought that the legalisation of gay marriage some 10 years ago meant equality and acceptance in society this hotel is a prime example of the (long) road we still are travelling along. We booked a one night stay here for a trip to Thorpe Park. It was selected based on the fact it was ou… lisää

If anyone thought that the legalisation of gay marriage some 10 years ago meant equality and acceptance in society this hotel is a prime example of the (long) road we still are travelling along. We booked a one night stay here for a trip to Thorpe Park. It was selected based on the fact it was outside ULEZ, a good price and a well-known chain. We booked a double room (1 double bed) as it was just ourselves staying. On arrival the receptionist asked for our name then, on checking the booking, made a point that we had only booked a room with one bed in it. This happens from time to time and I guess they’re just checking in case we were a couple of workmen needing 2 beds. We confirmed the one bed was fine which should have been enough. However, the receptionist became a little flustered, tapped her computer a few times then made the point again that the room we had booked only had a double bed in it. Again, I stated this was fine and didn’t elaborate why as it was, frankly, none of her business if we were a married gay couple. After some more computer tapping and a pause, she eventually asked us if we would be OK with a family room as they had a double and a sofa bed. We agreed as it made no difference to us if there was an additional bed but, walking up to the room, it suddenly dawned on us – we had taken the room to make her feel more comfortable about our relationship – she was obviously content with the fact we may be sleeping in separate beds. The room was fine, the second sofa bed was already made up ready (so we couldn’t use it as a casual sofa which would have been nice) and everything was clean. Breakfast the following morning was usual affair and overall, the stay was fine. Just put out that, in this country, we still get challenged about our relationship. Has we been a straight couple checking in, there is no way anyone would challenge the fact they are sleeping in the same bed.

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