Hilton London Heathrow Airport Terminal 5

“Very warm welcome!”

Really appreciate the service and kindness of the staff, especiallyJohnsil at the River Bar, what a kind and good person! And special thanks to Mohan who helped us out. After a miserable day at Heathrow where we missed our connection flight, lost all our luggage (luckily found it back after a crazy… lisää

Really appreciate the service and kindness of the staff, especiallyJohnsil at the River Bar, what a kind and good person! And special thanks to Mohan who helped us out. After a miserable day at Heathrow where we missed our connection flight, lost all our luggage (luckily found it back after a crazy tour through the airport) we had a very welcome feeling at the Hilton, terminal 5. Thank you , you all made the difference that day!

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“A Bus Ride Away”

Hilton Garden Inn is a bus ride from the terminal. It cost us about 15 pounds each way. If I had known, I would have booked a hotel within the terminal. I arrived late and lad to leave early. Saying that, the hotel was very nice. A cute bar/restaurant.

“Hilton Terminal 5 - OK place to stay”

British Airways provided this accommodation to us due to missing a connecting flight. We arrived around 9pm. The staff at the front desk were quite efficient at checking everyone in and moving the line as quickly as possible, without feeling rushed (at least the lady we had). We ate at the restaur… lisää

British Airways provided this accommodation to us due to missing a connecting flight. We arrived around 9pm. The staff at the front desk were quite efficient at checking everyone in and moving the line as quickly as possible, without feeling rushed (at least the lady we had). We ate at the restaurant, which was disappointingly, a buffet. Due to our late arrival, some of the items I can only assume were not replenished. The spring rolls were cold and the salad was extremely basic. There were fish and chips (more like fish fingers), rice, a soup, a dahl dish, a Thai chicken curry and some boiled vegetables. For dessert was a chocolate cake and some fruit salad. Originally we were going to eat at the bar, but it was also pretty lacking for vegan food, and we would have been eating off of coffee tables. The room was nice, albeit a little dated. They allocated an accessible room to us on the 1st floor, so the shower setup was a bit different to the standard rooms. The shuttle isn't a shuttle, but instead the Hotel Hoppa bus, which you must pay for. We typically stay at Premier Inn, as the rooms are very quiet. This was a bit disappointing for a Hilton, and if we were paying, I'm sure we wouldn't have chosen this hotel.

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