Burnham Beeches Hotel

“Beautiful experience”

Harry was a friendly host. He made us feel welcomed. An exceptional service. He recommended the Chai tea and the scones were baked to perfection. I will recommend this over and over again. Thank you for a wonderful afternoon tea. The scenery was picture perfect. I can't wait to come back.

“Wedding Review”

We had our wedding day at the hotel and we honestly had the best day! We’re a same sex couple and we fully recommend the hotel as an inclusive venue for everyone. The hotel grounds are lovely and the Windsor suite was perfect for our intimate ceremony and celebration. It fitted in perfectly with o… lisää

We had our wedding day at the hotel and we honestly had the best day! We’re a same sex couple and we fully recommend the hotel as an inclusive venue for everyone. The hotel grounds are lovely and the Windsor suite was perfect for our intimate ceremony and celebration. It fitted in perfectly with our vision. This review is completely honest and we feel is true to our experience with the hotel. Overall we had a fantastic day, the food was amazing, the wedding bedroom suite is insane (I say bedroom, it’s more like an apartment!) and the staff went above and beyond to make our day special. Although the actual day was amazing and everyone had a great time, unfortunately things happened with the hotel that added to a lot of the stress we experienced in the lead up to the day. The wedding planner we had been dealing with for months, since deciding to book the venue, left the hotel. People change jobs, this is understandable but we simply were not informed about this for weeks after the fact. It took us sending multiple emails over 2/3 weeks before any response was received to inform us of the planners sudden departure. Before the planner left they also said that the DJ booked as part of our package was no longer in contract with the hotel and they would find a replacement. Again, no communication about this as the planner left. So we were 3 weeks before our wedding, without the planner we’d spent months working with and no DJ! We completely understand this was out of their control but the main issue for us was the lack of communication about it. We would have appreciated an email from either the old planner to explain what was happening or from the hotel manager, purely out of courtesy so we were aware of the situation. We appreciate they also had multiple weddings booked before ours that took priority but finding out 3 weeks before your day was not ideal in the slightest. The previous planner also down played the renovations happening at the hotel, more than we originally thought but in the end they didn’t disrupt or have any impact to our day. On a much more positive note, the new wedding Co-Ordinator Sabrina has been amazing and we can’t shout about her enough!! She communicated everything via email, assured us everything was on track as a full handover had been given. She quickly organised a meeting with us to run through our day again to make sure every detail was correct, listened to our concerns and really did put our minds at ease. We were in constant communication with Sabrina all the way through till the day. Sabrina was there the day before our wedding to meet us as we checked in, helped us unload and organise all the wedding bits too. We ran through the details again to triple check all was in order for the next day. Sabrina introduced us to members of the team who would be other key contacts and was there to handle any requests or last minute questions we had. Sabrina also secretly helped organise with members of our family who wanted to decorate our bedroom suite for us as a surprise. The day of our wedding was amazing. During breakfast in the morning, Ian was a delight. He offered his congratulations with a complimentary glass of fizz to help settle the nerves. Throughout the day Ian was amazing with us and our guests and couldn’t do enough for you! Sabrina also went above and beyond to ensure the whole day ran like clock work, she made sure everything ran to schedule, every detail was correct, guests were where they needed to be and that everything was in place for us. We didn’t have to worry about a thing! The catering team were amazing, Sara the F&B manager, Harry and the rest of their team were with us all day into the evening, they were all brilliant. The food was incredible and all the guests agreed. The morning after Ian was again amazing, organised for us and our guests who were staying/joining us for breakfast into the tea room (all 20 of us!) so we could all be together which was really lovely! Sabrina, Ian & Sara we can’t thank you enough for everything you have done for us. A true credit to the hotel. Despite the initial stresses, we had the most amazing wedding day and that is thanks to Sabrina, Ian, Sara and the rest of the hotel staff. We hope more LGBTQ+ couples choose Burnham Beeches Hotel as a lovely inclusive venue.

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“No Dogs”

Great latte, perhaps one of the best I have had out for a while. The afternoon tea looked lovely through the windows and we could smell the scones baking from where we sat outside. That’s all the good points. The ashtrays were overflowing outside and for someone who doesn’t smoke, this grossed me o… lisää

Great latte, perhaps one of the best I have had out for a while. The afternoon tea looked lovely through the windows and we could smell the scones baking from where we sat outside. That’s all the good points. The ashtrays were overflowing outside and for someone who doesn’t smoke, this grossed me out. Was hoping to have a coffee enjoy the lawn / garden but it felt dirty and unkept. A wedding reception was being set up as we had our coffee and as we were leaving guests were arriving. I’d be very upset to see those full ashtrays on every table as a bride (every table had full ashtrays). The hotel itself looks sad and outdated (end of Sept 2024). Peeling paint on the rotting door and window frames etc. There were signs that said the hotel is being renovated. It definitely needs it. Another thing that needs renovating is the attitude of the staff. I was made to feel very unwelcome. The staff we encountered were snobbish and treated us as an inconvenience. Please note this hotel is dog unfriendly and even if you have a small, well behaved lapdog, you are only allowed outside and can only have a drink, no food is possible. We were out for a walk and fancied a break but in the end wish we hadn’t stopped and we won’t be going back. Didn’t stay overnight so cannot comment on the rooms but the common areas and service leave a lot to be desired. I didn’t bring my dog inside as he stayed outside with my partner, but the message was crystal clear, no dogs. For some this may be a positive thing I realise, but for us, it means we won’t be back.

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