The George, Sure Hotel Collection By Best Western

“How customer service should be”

We were only in the area for a week so the fact we came twice says a lot. 1st time was after dragging our kids on “the longest walk ever” and the staff were so friendly and accomodating, it put the smiles back on their faces. 2nd visit was a planned dinner stop and again great service. It was busy … lisää

We were only in the area for a week so the fact we came twice says a lot. 1st time was after dragging our kids on “the longest walk ever” and the staff were so friendly and accomodating, it put the smiles back on their faces. 2nd visit was a planned dinner stop and again great service. It was busy and they told us so, expecting a longer wait we were kept informed. good pub food, filled the gap. Outdoor setting fantastic, no complaints whatsoever

vähemmän

“A perfect wedding”

We had our wedding in the 1920's ballroom in July 2024. The room, terrace and the hotel are in need of investment, which will hopefully be provided by the new managers. However, once we had decorated everything it looked lovely. The staff were AMAZING. And we can't thank Amy, Ali and their team eno… lisää

We had our wedding in the 1920's ballroom in July 2024. The room, terrace and the hotel are in need of investment, which will hopefully be provided by the new managers. However, once we had decorated everything it looked lovely. The staff were AMAZING. And we can't thank Amy, Ali and their team enough for all their hard work, they went above and beyond, running around all day long and solving all the little issues that cropped up. The food was VERY good, and beautifully presented. We had a perfect wedding on a reasonable budget. Note to the new managers. What makes this hotel is your staff, please support them in their endeavours to provide a good service. They need extra hands, stocked bars, etc. A number of our guests stayed at the hotel and all said they would stay again and my husband and I are now intending using it as our base on our regular trips to the Richmond area. Many thanks to all at The George. Tricia and Steve

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“Beautiful Country Stay”

My partner & I stayed here for 2 nights bed and breakfast. Lovely little country stay, rooms are clean & beds are very comfortable. Breakfast was a mix of full English buffet and continental, average but did the trick. Staff are very friendly apart from the manager cashing up the bar at 11am then b… lisää

My partner & I stayed here for 2 nights bed and breakfast. Lovely little country stay, rooms are clean & beds are very comfortable. Breakfast was a mix of full English buffet and continental, average but did the trick. Staff are very friendly apart from the manager cashing up the bar at 11am then being told the next night it's actually open 24/7 when you are staying overnight which was very bizzare. Second night we spoke to 2 members of staff about this & were kind enough to get us a round of drinks for the inconvenience. It certainly didn't dampen our stay and can't wait to visit again!

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“Early days as under new management but looks promising.”

Located on the side of the river, and close to many Roman remains. Outside there are numerous seating areas giving views of the area. The hotel is under new management, and it would appear that they are taking steps to improve the facilities. Staff very friendly and helpful. Evening meal selectio… lisää

Located on the side of the river, and close to many Roman remains. Outside there are numerous seating areas giving views of the area. The hotel is under new management, and it would appear that they are taking steps to improve the facilities. Staff very friendly and helpful. Evening meal selection limited, no salads and only 2 vegetarian meals on the menu. Tapas was a bit small for sharing. Room was clean and spacious. Breakfast cereal selection was limited but a good selection for cooked breakfast.

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