Knowsley Inn & Lounge

“Good friendly stay”

Just returned from the Knowsley Inn where we had 5 rooms booked to attend a wedding near by. All our rooms were big, clean and had good facilities including iron and ironing board. Was worried after reading some reviews about our stay but it was a great break. The staff where amazing and helpful, a… lisää

Just returned from the Knowsley Inn where we had 5 rooms booked to attend a wedding near by. All our rooms were big, clean and had good facilities including iron and ironing board. Was worried after reading some reviews about our stay but it was a great break. The staff where amazing and helpful, and the cleaning staff pleasant. I was on crutches and everyone helped and made sure i was ok. The only issue was staff numbers. The giys running reception and the bar meant sometime there was a wait at one or the other but they were very pleasant and apologised is you did need to wait All in all a great experoance

vähemmän

“My experience”

Nice room, comfortable beds, sofa bed is a nice size too. Only issue I had was I didn’t get much sleep both nights, as the doors in the hall way are heavy and bang shut every time they get used, so due to my room being next to a hallway door I got woken up everytime it got used through the night, a… lisää

Nice room, comfortable beds, sofa bed is a nice size too. Only issue I had was I didn’t get much sleep both nights, as the doors in the hall way are heavy and bang shut every time they get used, so due to my room being next to a hallway door I got woken up everytime it got used through the night, and it was a lot of times. Can’t say if it was staff or guests though.

vähemmän

“Fantastic”

The staff are absolutely fantastic, I stayed as part of a pain management group & stayed for 15 night over a few weeks, the rooms are lovely & the staff can’t do enough to help you , I’m disabled & they really are kind & helped us all, good bunch of Staff , thank you for being so kind to us all, fo… lisää

The staff are absolutely fantastic, I stayed as part of a pain management group & stayed for 15 night over a few weeks, the rooms are lovely & the staff can’t do enough to help you , I’m disabled & they really are kind & helped us all, good bunch of Staff , thank you for being so kind to us all, food was nice & bar staff are so kind & fetched our drinks , I really appreciate their kindness to me as I am disabled

vähemmän

“Poor food delivery.”

Room & general appearance of hotel is good. No complaints. My only and biggest issue was the food. Would like to say it tasted good but never got that far. Cancelled the order after 1 hour and 25 minutes. Two burgers and a chicken Caesar salad. Not the cheapest either. Ordered and paid at 7pm cance… lisää

Room & general appearance of hotel is good. No complaints. My only and biggest issue was the food. Would like to say it tasted good but never got that far. Cancelled the order after 1 hour and 25 minutes. Two burgers and a chicken Caesar salad. Not the cheapest either. Ordered and paid at 7pm cancelled at 8.30 with no sign of it. I was told initially there would be a wait of 45 minutes. Went up and asked at 1 hour 10 mins in to be told it’s 5 mins away, cancelled after another 15 minutes. Very disappointing as now it’s 8.30 and I have to find a dog friendly pub at that time of night who are still serving food. Overall just very disappointing. £20 for the dog also which seems a little OTT on price.

vähemmän