Lindeth Howe Hotel

“warren”

only popped in for a pint but wow we ended up with champagne and my missus and i loved it and it was all down to the first class service from warren what a really lovely man he was like a whirlwind serving peeps and the place is massive decoration is wowzer but warren made it foe me and the wife g… lisää

only popped in for a pint but wow we ended up with champagne and my missus and i loved it and it was all down to the first class service from warren what a really lovely man he was like a whirlwind serving peeps and the place is massive decoration is wowzer but warren made it foe me and the wife give that man a pay rise

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“Lovely stay”

Lovely hotel. Very comfortable stay for a night away - staff friendly and accommodating. We had dinner and breakfast at the hotel and great food on each occasion. Lovely bar area and decorations around the hotel. Good location, short drive to windemere.

“A tale of two halves - well 80/20”

We chose this hotel based on the reviews and we also had a great deal. We didn’t realise until we arrived that Beatrix Potter once owned Lindeth Howe which is evident through the themed decor. The hotel does not disappoint in terms of its position, warm welcome and common areas. We had a beautif… lisää

We chose this hotel based on the reviews and we also had a great deal. We didn’t realise until we arrived that Beatrix Potter once owned Lindeth Howe which is evident through the themed decor. The hotel does not disappoint in terms of its position, warm welcome and common areas. We had a beautiful deluxe room with a fabulous outlook and the bed was comfortable. The daily room cleaning service was welcome after a day of exploring (though the back of the bathroom door was quite grubby - but there is evidence of continuous maintenance which must be a never ending task in this older building.) The hotel gives the feel of a restful, calm hug. My only disappointment was the quality of the food at inflated prices that the cost off, did not warrant. So for our evening meals we opted to eat out and of course, there is plenty of alternative local choice. Having a few dietary preferences/intolerances it was hard to navigate the breakfast menu and it became embarrassing to keep asking for alternatives at every stage of the process instead of the staff asking/grasping from the beginning of service. For example I asked for a dairy free alternative for my cereal but a small jug came with and for my green tea 🤷‍♀️and then I had to ask for dairy free spreed when my toast came out and so on. In my view the quality of the food was lacking my partner had the veggie breakfast that consisted of what looked like cheap, processed (sausage/hash brown triangle) frozen food from a budget supermarket. I could go on but I won’t as I’ve seen the passive aggressive responses to other constructive reviews 🤪. However, overall, we had a wonderful time in this little gem and commend the friendliness of the staff.

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“Howe very disappointing”

Booked in for a three nights autumn special deal but curtailed our stay after the first night’s experience. First the pluses: an elegant hotel set in beautiful gardens close to Windermere; clean and comfortable bedroom and an enjoyable breakfast and finally, the reception staff , the young woman s… lisää

Booked in for a three nights autumn special deal but curtailed our stay after the first night’s experience. First the pluses: an elegant hotel set in beautiful gardens close to Windermere; clean and comfortable bedroom and an enjoyable breakfast and finally, the reception staff , the young woman serving in the restaurant and the Guest Services Manager were unfailingly friendly, welcoming, courteous and professional. After that, it went down hill in every respect and very quickly. Having checked in, we were invited to relax in the lounge/bar area to order our complimentary cream tea. We were informed, abruptly and rudely, by the duty restaurant manager that we weren’t on his list. We advised otherwise but he wasn’t having it. We persisted and urged him to check with his colleagues on reception. He was shown to be wrong but couldn’t bring himself to apologise. The cream tea was scrumptious. Later in the evening, we ordered pre dinner drinks from a younger barman who never smiled or engaged in any way. We were shown a dinner menu by a pleasant young woman who took our food order, but no wine list. Having requested a wine list (as did another couple who were waiting to dine), no one bothered to take our order. The duty restaurant manager then approached us with the words:”your starters are ready “, leaving us to make our own way to the restaurant and taking our pre-dinner drinks with us. We proceeded to order a bottle of wine which was placed unopened on the table. One starter (a baked sardine etc) was the smallest portion possible, arrived stone cold with half the listed aaccompaniments missing. It was replaced with neither apology nor comment. At least the replacement was warm! Both main courses looked attractive and appetising but, again, were served barely warm and on cold plates. What kind of “professional “ chef/kitchen allows obviously cold food on unwarmed plates to leave the kitchen. Four other couples in our vicinity complained similarly, with one of them describing some of the menu choices as a posh, but expensive version of Wetherspoons! More worryingly for the hotel’s owners and management, two of these couples voiced their displeasure at the obvious fall in standards when compared with previous visits. The only time the restaurant manager and bartender smiled was when closing the restaurant/bar at 9.00pm. The Guest Services Manager dealt with my complaint, sensitively, professionally and generously. We were left believing that something is seriously amiss in a four star hotel with such a pedigree, when customer reviews vary so widely and worryingly. We were also disappointed that the hotel’s general manager chose not to make any contact with us as we’d been led to believe would happen. Don’t know if the owners bother to read customers’ comments. If not, then perhaps now is a good time to start while you still have a business.

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