Lakes Hotel And Spa

“2 night anniversary stay”

Me and my husband stayed here for 2 nights for our 20th anniversary. We were so pleased we booked this hotel. The staff are all so friendly and welcoming! From the lovey lady who greeted us by name as we pulled up to the entrance, checking in with a complimentary glass of Prosecco, the charming ... lisää

Me and my husband stayed here for 2 nights for our 20th anniversary. We were so pleased we booked this hotel. The staff are all so friendly and welcoming! From the lovey lady who greeted us by name as we pulled up to the entrance, checking in with a complimentary glass of Prosecco, the charming man who gave us a tour of the hotel and our room, the breakfast staff and the lovely young girls from housekeeping who cleaned our room and placed rose petals and towel art on our bed for our anniversary, The room we had with a view of the front and hot tub on the balcony was just beautiful and the little touches , like spa bag, nice toiletries, anniversary card, big tv and bed and Ofcourse the warm, clean hot tub made it extra special. On the evening we were dressed up and leaving for dinner at a local Italian. When we were noticed by Patrick who went out of his way to offer us a lift into town in the hotels Bentley! He was so helpful and friendly, We were made to feel special with him taking us as close as possible and opening doors to help us out. Thank you so much Patrick! We used the spa in the evening with not many other guests in at that time so we managed to get a pod to sit in which we enjoyed a lovely cocktail by the pool. The breakfast in the morning was tasty and well organised with a lovely choice of hot or cold and beautiful fresh fruit. I don’t write reviews normally, but had such a great stay here with the most hospitable staff I felt the need to express my gratitude. Thank you all so much for making our anniversary so special. I’m sure we will return for another visit in the future.

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“5-star luxury”

Spent 2 nights at the Lakes Hotel and Spa, had a brilliant time and highly recommend it. The place is amazing - 5-star luxury - you will not be disappointed! Prosecco upon arrival after which Shaun gave us a huge sincere welcome, showed us around and took us to our room. The complimentary Bentley... lisää

Spent 2 nights at the Lakes Hotel and Spa, had a brilliant time and highly recommend it. The place is amazing - 5-star luxury - you will not be disappointed! Prosecco upon arrival after which Shaun gave us a huge sincere welcome, showed us around and took us to our room. The complimentary Bentley trip into the village was a real treat and Lesley, the driver, provided lovely conversation along the way. And what can I say but the spa ambience is spot on! Breakfast was superb - an extra-special mention to Benn who is a brilliant host and nothing was too much trouble for him and we were really pleased to have Benn as our waiter again on the evening too when we ate at Mzumi where he made the birthday celebration extra-special with his lovely personality, chatty conversation and sense of humour. Benn went over and above to provide an off-menu cocktail, a complimentary birthday dessert treat and made sure we were well looked after, as well as providing us with a personally recommended local walk (Brantfell Walk). A special mention to Katalina too who acknowledged us from the previous day and again made us feel special. All those mentioned are an asset to the company and we look forward to a return visit 😊.

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“Dinner”

We went for dinner in the hotel, Patrick was amazing! His customer service was brilliant he made us feel at ease and did us a brilliant photo shoot! We also have dinner in Yazumi and Benn was brilliant his customer service and attention to detail was superb!

“Lovely stay”

Such a lovely stay at this hotel for 2 nights. We booked a cosy double with a hot tub on the balcony and we were not disappointed. The room was extremely comfortable with a huge balcony which was situated to give us spectacular views while enjoying the hot tub. The room was well decorated and w... lisää

Such a lovely stay at this hotel for 2 nights. We booked a cosy double with a hot tub on the balcony and we were not disappointed. The room was extremely comfortable with a huge balcony which was situated to give us spectacular views while enjoying the hot tub. The room was well decorated and was certainly 5 start standard. We were extremely impressed with the service we received from the moment we checked in. We received a complimentary glass of prosecco upon arrival while we were waiting for our room to be prepared and our bags were taken up for is. A member of staff took us to our room and showed us how to work the hot tub etc. There were lots of little touches like this which made us feel well taken care of. We will definitely return. Thank you so much for a lovely stay.

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