The Falmouth Hotel

“Old school charm with modern service.”

My daughter and her husband held their wedding reception at the hotel and a number of family members had rooms for the weekend. The rooms were clean and spacious, everything worked… Some of the bathroom fixtures seem a little dated, however I believe the hotel is undergoing a period of rolling refu… lisää

My daughter and her husband held their wedding reception at the hotel and a number of family members had rooms for the weekend. The rooms were clean and spacious, everything worked… Some of the bathroom fixtures seem a little dated, however I believe the hotel is undergoing a period of rolling refurbishment and to be fair everything was spotlessly clean. The food served at the sit down meal was excellent and the waiting staff were faultless and friendly. The head waiter/ master of ceremonies was professional to the last and you really were made to feel that nothing was too much trouble. Bar prices were reasonable for a hotel and again, the atmosphere of the bars was relaxed and the staff were very friendly. Throughout the whole process from initial enquiry to picking up equipment etc the following day, the staff at the hotel couldn’t have been more helpful and friendly. The hotel has a lovely old school, proper hotel feel to it and makes a really refreshing change from the popped out of a mould chain hotels most of us are used to. The setting is stunning sitting as it does above castle beach with the wide vista of the bay looking from the Lizard to Pendennis castle. A great place to relax and a fantastic and unique venue for an event, can’t recommend highly enough…

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“Poor Experience today”

Impromptu visit with my daughter today. Lovely hotel which has seen much improvement with new owners. We didn’t have much time to spare so we ordered sandwiches from the menu in the bar. Daughter is coeliac so was very excited to see gf focaccia as bread for the sandwiches and we specifically order… lisää

Impromptu visit with my daughter today. Lovely hotel which has seen much improvement with new owners. We didn’t have much time to spare so we ordered sandwiches from the menu in the bar. Daughter is coeliac so was very excited to see gf focaccia as bread for the sandwiches and we specifically ordered that. When they came it was actually standard “seedy” gluten-free bread - “same as I get at home”. My sandwich was advertised as Turkey, bacon and stuffing and although it was ok, there was absolutely no sign of any bacon and stuffing! Just cubes of Turkey in mayonnaise with a strong red chutney. Some rather sad, brown- tinged salad was on the side. I could see they were busy with Christmas lunches but just a bit of communication between the kitchen and the customers (us!) if they couldn’t fulfil the order, would have made all the difference. £30 for 2 mediocre sandwiches and 2 hot drinks means that we won’t be rushing back, sadly.

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“I’m sure it will get better.!”

Everything that could go wrong went wrong. No promised parking space, no walk in shower in the room, no advice of wedding on Saturday night so bar and restaurant closed, fillet steaks cooked incorrectly, breakfast wrong, but we came away smiling. Why? Firstly because nothing was intentional, the st… lisää

Everything that could go wrong went wrong. No promised parking space, no walk in shower in the room, no advice of wedding on Saturday night so bar and restaurant closed, fillet steaks cooked incorrectly, breakfast wrong, but we came away smiling. Why? Firstly because nothing was intentional, the staff were trying their hardest and last but not least, Lewis the Duty Manager, who worked tirelessly to correct all the errors and made us feel special. Only just joined the team but a real breath of fresh air Thank you Lewis for a memorable stay which we will always remember. We hope to see you again

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“Has potential”

We stayed here at the weekend but unfortunately the reality did not live up to expectations. We booked a Superior Double Room at cost £251.10 for the night (b&b). Although we were aware the hotel had changed owners and is in line for a renovation I think the standard for the price charged was lo… lisää

We stayed here at the weekend but unfortunately the reality did not live up to expectations. We booked a Superior Double Room at cost £251.10 for the night (b&b). Although we were aware the hotel had changed owners and is in line for a renovation I think the standard for the price charged was low and defiantly not worth the rate charged. Our room did indeed have a sea view but that was where any sense of Superior ended, the room was extremely dated with the dark furniture, dated and worn, the carpet was stained and discoloured. The dated bathroom smelled of drains and had a tired jacuzzi bath suite with curtains felt miles from Superior. Breakfast again felt moor coach party than Superior, the sausages and bacon were tasteless and presentation very unappealing. In the interest of fairness the staff were helpful and friendly and the building has great potential, its setting is beautiful and location excellent to access the area. I know the hotel will reply saying its just been taken over and work will be done (I am sure it will be something special) but I think with all that in mind the prices charged should reflect the existing condition of the offering.

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