Hotel Du Vin Exeter

“Excellent stay”

We attended our son's wedding at the beginning of November. From the point of check in to checking out our every need was looked after. There was a problem with our original room, but when this was pointed out to reception and investigated there was no hesitation in moving us to a more suitable acc… lisää

We attended our son's wedding at the beginning of November. From the point of check in to checking out our every need was looked after. There was a problem with our original room, but when this was pointed out to reception and investigated there was no hesitation in moving us to a more suitable accommodation Food was very good, breakfast well on par with others I have had. If I had to pick out one member of staff it would be Libby, she went very much out of her way to ensure we were looked after. Don't let he go unless you promote her, it would be well deserved!! Having said that all of the staff were exceptional, your recruiting process is obviously well thought out. Thank you all for a wonderful four days

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“Skylight over bed let in too much light”

Didn’t have much interaction with staff, but those that we spoke to at reception were friendly and helpful enough. Didn’t ask about our stay upon checkout, which I find unusual. You can book parking in front of the hotel, but whilst the hotel try to mark the space as reserved, some selfish guests… lisää

Didn’t have much interaction with staff, but those that we spoke to at reception were friendly and helpful enough. Didn’t ask about our stay upon checkout, which I find unusual. You can book parking in front of the hotel, but whilst the hotel try to mark the space as reserved, some selfish guests - especially one in a small Porsche SUV - repeated move the named reserved signs and take someone else’s space. Too lazy or stupid to consider you might need to book a car parking space in a smallish city centre hotel? Didn’t eat or drink at the hotel. Room was a good size, but much of this was a space that housed a bath that we did not use. The separate toilet and shower room was unfortunately very small - uncomfortably so. Some people may have accessibility issues with this space. The shower cubicle in this area was very dark, the wall hung toilet was not only very low to the ground, it had a disconcerting level of play to it, when it was sat on - and we are of normal weight. The pool, whilst small, is heated. They provide robes, towels, lockers and showers in a block alongside the pool. Our only significant issue was with the overbed skylight. With the screen fully closed it still let in far too much light around its edges. We are not light sleepers, so have never had to consider using eye masks - if we’re staying in this hotel in the summer (with lighter mornings) and they couldn’t find another room for us, we’d have to have bought some. Not good.

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“God's quality but things to imporove”

Positive review: the general atmosphere. The massage was excellent. Things to improve: the food in the restaurant wasn't very good quality, the showers in the pool weren't very clean. The temperature in the pool wasn't warm enough for our liking