Seckford Hall Hotel & Spa

“Perfect getaway.”

A most relaxing getaway with my adult son. The setting is like a storybook, the staff were friendly and helpful and the food was quite delicious. The spa experience was icing on the cake and we appreciated the staggered booking times so it was never crowded. I have already recommended this gem to... lisää

A most relaxing getaway with my adult son. The setting is like a storybook, the staff were friendly and helpful and the food was quite delicious. The spa experience was icing on the cake and we appreciated the staggered booking times so it was never crowded. I have already recommended this gem to family!

vähemmän

“Lovely Hotel but could be better”

I am writing my review of Seckford Hall Hotel and Spa on this site as my review on another site was not shown in full. I booked the hotel for two nights for myself and my partner and my two elderly and disabled parents. I was particularly anxious about my parents and the comfort of their stay at... lisää

I am writing my review of Seckford Hall Hotel and Spa on this site as my review on another site was not shown in full. I booked the hotel for two nights for myself and my partner and my two elderly and disabled parents. I was particularly anxious about my parents and the comfort of their stay at the hotel. As a result I contacted the hotel a number of times to clarify that it was “disabled friendly” and had easy access to their room and that there would be a walk in shower in their room which was essential. Neither of these promises were fulfilled. Although the room was in the ground floor access was difficult especially getting into the room with a wheelchair. The staff did provide ramps for the steps. The shower was not a walk in shower and was totally inadequate for their needs. This hotel is geared for weddings so be prepared for noise,etc at weekends if you book. We were also excluded from the restaurant due to a wedding party taking it over. The staff did put us in a room to dine but we were on our own but to their credit they were very attentive and we were not forgotten. The staff we very good particularly Tyler who went above and beyond to help us. The positives are the location of the hotel and grounds. It is very expensive and the food is average but again expensive for what you get. The biggest complaint though was the narrow window for breakfast on a Sunday which was only from 8am to 10am which is ridiculous. Check out time was also too early at 11am. If you want to stay longer be prepared to pay £30 for the privilege. All in all a lovely hotel in a lovely location but could be a lot better and better value for money.

vähemmän

“Rubbish inane music”

Why why why the inane terrible music played loudly on the terrace. Beautiful view and some awful squawking singer and rambling saxophonist. It ruined a nice afternoon. Surely you chat to your family or read or take in the beauty not have that awful noise thrust upon you. Xxx

“Very nice start and very sad ending”

Very nice start and very sad ending... It is a wonderful charming hotel in a beautiful location. We liked everything - our room, views from the balcony, service... Though it looks that there should be at least two receptionists - often there were queues and no place to sit as the only sofa is to... lisää

Very nice start and very sad ending... It is a wonderful charming hotel in a beautiful location. We liked everything - our room, views from the balcony, service... Though it looks that there should be at least two receptionists - often there were queues and no place to sit as the only sofa is too small and not good for a waiting area. The receptionist was always on phone or busy with other clients and even to get your key took some time to wait. Now, to our 'sad ending'. We used the pool in a spa every day and much enjoyed it. Why, why have I decided to use Jacuzzi on our last day? I actually do not like it. But I did. My husband was in the Jacuzzi ready to give me a hand for support... and here there was an accident! I slipped on the first step inside, somehow turned over, plunged into the water, knocked the back of my head on the edge of the pool! Can you imagine that there is no railings, nor any kind of a handle to help to get in to the Jacuzzi. Yes, we are in our 80-s, but anybody can have a slip - just a question of time. And you do not need a master's degree to understand it. Just sit nearby and watch how people are uncomfortable to get in. Who is responsible for health and safety? What an irresponsible negligence! Three days have passed but I am still with pain in my back and a bruise on my head. Memories for the rest of my life definitely. But it could be worse, couldn't it? Thank you.

vähemmän