The Petersham

“Perfect stay in Richmond”

This is the perfect hotel for exploring Richmond as well as the River walk and all the eateries along the Thames..it’s a bit of a climb when walking up from the road, but it’s a beautiful property, with well equipped rooms and good size bathrooms..we did request a bathtub, king bed and a room with … lisää

This is the perfect hotel for exploring Richmond as well as the River walk and all the eateries along the Thames..it’s a bit of a climb when walking up from the road, but it’s a beautiful property, with well equipped rooms and good size bathrooms..we did request a bathtub, king bed and a room with AC..only complaints is the AC really could not cool the room..bring a flashlight if you wake middle of the night to use the toilet as the only light is way too bright and will wake your partner. The beds are comfortable with good pillows and linens..interior is well decorated with great history..nice patio for coffee, wine and watching the sunset..we walked to the river every day and rode bikes along the wide toe path and loved the huge parks .the hotel restaurants food was excellent..the front desk staff was exceptional. A young man name Miles went over and above on multiple occasions..I think we called on him 10 times and he could not have been more kind or polite..we would stay here again

vähemmän

“Lovely Building in Great Location...staff not so good”

The man we spoke to when we booked the hotel had a brilliant manner unlike the other staff. He was spot-on; warm, friendly, gathered what we wanted and we were happy with the room he reserved for us. I think his name was Jordan. The location of the hotel is wonderful. It is high up with lovely … lisää

The man we spoke to when we booked the hotel had a brilliant manner unlike the other staff. He was spot-on; warm, friendly, gathered what we wanted and we were happy with the room he reserved for us. I think his name was Jordan. The location of the hotel is wonderful. It is high up with lovely views of the Thames Valley. The hotel grounds are nicely kept and there is parking. The beautiful Victorian building and the hallway, restaurant and other public rooms are quite something. The breakfast menu was confusing and service ridiculously slow. When we left and were given the bill we had been charged £90 one day for breakfast for two people. We queried this and were told, without an apology, that sometimes other people's breakfasts get added to one bill, as though this was an understandable occurrence. There was not really any warmth or good service from staff. It is a shame we came away feeling this because we have relatives living nearby who we would like to visit regularly so we were hoping we had found somewhere that would suit us often.

vähemmän

“Repeat visits”

We always stay at this hotel when visiting London. Lovely location for walks in the park and only 10 mins from the town centre and trainstaion. Think it’s our 7th time there! We stayed over two periods in 3 weeks. Able to check in early which was great as we arrived early into the UK. Rooms were… lisää

We always stay at this hotel when visiting London. Lovely location for walks in the park and only 10 mins from the town centre and trainstaion. Think it’s our 7th time there! We stayed over two periods in 3 weeks. Able to check in early which was great as we arrived early into the UK. Rooms were very comfortable and had a nice small balcony so we were able to open the doors overnight as it was hot. Second stay we had a twin room on the ground floor which had an air conditioner which was great news! We didn’t eat in the hotel but the restaurant looked busy and nice. Staff were very helpful and welcoming too.

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