The Petersham

“Sunday Lunch”

I took my friend to The Petersham for Sunday lunch to celebrate her special Birthday! It is a charming, beautiful hotel and we were seated by the large windows with beautiful views. We were very well looked after, and our vegetarian and gluten free needs were met. It was such a lovely touch at the … lisää

I took my friend to The Petersham for Sunday lunch to celebrate her special Birthday! It is a charming, beautiful hotel and we were seated by the large windows with beautiful views. We were very well looked after, and our vegetarian and gluten free needs were met. It was such a lovely touch at the end when a Birthday plate was brought to my friend with a mini cake, candle and Happy Birthday written in chocolate! A wonderful experience.

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“An utterly perfect experience”

We stayed two nights on 29th and 30th October and brought our bicycles. There is a convenient place to put them at the front of the hotel. From the first moment of our arrival we were greeted by Miles, a very welcoming and warm young gentleman, and from then onwards our stay was perfect. Miles is … lisää

We stayed two nights on 29th and 30th October and brought our bicycles. There is a convenient place to put them at the front of the hotel. From the first moment of our arrival we were greeted by Miles, a very welcoming and warm young gentleman, and from then onwards our stay was perfect. Miles is a fantastic ambassador for the Petersham hotel as are all the reception staff, and it is clear that they wish to make your stay as comfortable as possible. The breakfast was superb, with an awesome view down the river and the same high standard of service was again evident from the exceptional and kind staff. Well done to all of the team at the Petersham and we very much look forward to coming again next year. I will be recommending this hotel to friends and family.

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“O/ n stay visiting friends nearby.”

We stayed overnight this week. The Petersham Hotel is beautiful & very comfortable. The gentleman who checked us in was friendly & welcoming. Breakfast was very good & fabulous view. However,I requested the black pudding to be omitted but it wasn’t. The head waiter later on noticed this, commente… lisää

We stayed overnight this week. The Petersham Hotel is beautiful & very comfortable. The gentleman who checked us in was friendly & welcoming. Breakfast was very good & fabulous view. However,I requested the black pudding to be omitted but it wasn’t. The head waiter later on noticed this, commented as such but never removed it the whole length of our breakfast . So it remained on a side plate where I had placed it. I don’t know why he didn’t take it back with him.The eggs were superb. The bread was cheap sliced. Considering the price & place I expected perhaps artisan . But we were never asked if we would like a top up of juice or fresh tea. Only 1 pat of butter on the table which seemed mean, between 2, so I had to ask for another. Only other downside was the toilet in our room was extremely low. I am 72 & found it difficult to get up from! Sadly, we think someone may have got into our car in the car park overnight & stole some emergency cash & car park cash ( £30.00) plus hubbys Ray ban sunglasses. We thought we had locked it but they had gone.

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“Fantastic location and building, but let down by restaurant”

This hotel is in a wonderful location in Richmond and the building itself is wonderful. The room we stayed in was well laid out and furnished to a high standard. The greeting on arrival was good and the staff were welcoming and friendly. We even bumped into the head of housekeeping who was very fr… lisää

This hotel is in a wonderful location in Richmond and the building itself is wonderful. The room we stayed in was well laid out and furnished to a high standard. The greeting on arrival was good and the staff were welcoming and friendly. We even bumped into the head of housekeeping who was very friendly and was checking our room and this showed care and attention to detail. Sadly, what let the hotel down was the restaurant staff. We went to the bar for a drink in the evening and were completely ignored whilst various staff were chatting, so we left and went elsewhere. In the morning we had breakfast and the eggs were overcooked and staff did not clear our plates. It was not busy and they were just stood around talking about plans for an upcoming wedding. It gave the impression that we were less important. Upon checkout, staff were friendly, but we were not asked how our stay was. This was a missed opportunity. Overall, we would potentially stay here again for the location, but would recommend giving the restaurant a miss (we will certainly be doing so if we do decide to stay again).

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