Hilton London Syon Park

“Can’t wait to come back”

Spent a lovely bank holiday here, the highlight was the wonderful bar serving our favourite beer on draught, Camden pale, Radhika and Jade were the stars of the weekend and really added to the great atmosphere!the meat feast pizza in the bar was delicious. The room with a balcony overlooking Syon … lisää

Spent a lovely bank holiday here, the highlight was the wonderful bar serving our favourite beer on draught, Camden pale, Radhika and Jade were the stars of the weekend and really added to the great atmosphere!the meat feast pizza in the bar was delicious. The room with a balcony overlooking Syon conservatory was gorgeous, I wish I had come earlier in the summer as I would have been back monthly if not more! Also being an avid plane spotter this was a great spot to watch the incoming planes to LHR. But for those that aren’t don’t worry you can’t hear the planes inside

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“London day trip!”

Stayed with family as we were doing a day trip in London. The staff were friendly, and the check-in was smooth as always. Bar person was ever so helpful in providing extra plates when requested. Unfortunately, we were not able to use the fnb facilities to the fullest as we were away.

“Great staff. Great experience.”

The Hilton Syon was pretty good. Clean, nice. I had only two issues. The first being the extra charge to use the pool. Second- there was an issue where an ingredient was not listed on the menu and when my meal came it was on it. I happened to be highly allergic to the ingredient. The dish was repla… lisää

The Hilton Syon was pretty good. Clean, nice. I had only two issues. The first being the extra charge to use the pool. Second- there was an issue where an ingredient was not listed on the menu and when my meal came it was on it. I happened to be highly allergic to the ingredient. The dish was replaced but I believe all major ingredients should be listed. I brought it to the attention of the Manager, Tony, and he immediately made a note to talk about how to fix the problem and to speak with the chef. Tony was professional and was very caring about the situation. I really appreciate the way he handled this issue. Everything else was excellent at the Hotel.

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“Huge thank you to Jason at reception!”

Always been happy with the rooms and customer service at this hotel, however I am writing this review to especially thank Jason, the night manager. Unfortunately I had an incident with my car in the public car park which was no fault of the hotel, but Jason still went above and beyond to help. I do… lisää

Always been happy with the rooms and customer service at this hotel, however I am writing this review to especially thank Jason, the night manager. Unfortunately I had an incident with my car in the public car park which was no fault of the hotel, but Jason still went above and beyond to help. I don’t usually write reviews but I truly cannot thank him enough for all of his help with my car and excellent customer service in general! This hotel is extremely lucky to have such a professional manager like him who is genuinely a kind, accommodating person - exactly what a hotel needs. Thank you so much again Jason, for making my negative experience (again, no fault of the hotel) somewhat a little less stressful! You’re a star! Rupi

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