Harbour Hotel Richmond

“Peaceful stay at Harbour Hotel, Richmond”

The hotel is very well positioned in a very beautiful part of Richmond. The views from that side of Richmond are exquisite. The common is right there where you can go for lovely walks or cycles. There is a path parallel to the river which you can walk along to many restaurants and pubs. The hotel … lisää

The hotel is very well positioned in a very beautiful part of Richmond. The views from that side of Richmond are exquisite. The common is right there where you can go for lovely walks or cycles. There is a path parallel to the river which you can walk along to many restaurants and pubs. The hotel is a boutique style property, the decor is lovely and the hotel has a very warm feeling about it. The restaurant is well appointed however we unfortunately had terrible service on two occassions. The staff were very rude and disinterested in what they were doing. The hotel has the most wonderful spa, with a heated pool, sauna, steam room and outside hydro facilities, very nicely done. There is also a spa and gym. The room was comfortable with all the basic amnenities however the service was lacking a bit, like they forgot to give us towels and coffee the second day. But all in all a very comfortable stay. The location is great.

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“Love Harbour Hotels but…”

Harbour fan but quite honestly were disappointed in our stay. Having stayed in St Ives several times and Padstow we had high expectations. Why the 3? Our room overlooked the dumpsters and was quite loud early in the am. No other rooms available when asked. We were there 4 nights. 3 of the 4 days … lisää

Harbour fan but quite honestly were disappointed in our stay. Having stayed in St Ives several times and Padstow we had high expectations. Why the 3? Our room overlooked the dumpsters and was quite loud early in the am. No other rooms available when asked. We were there 4 nights. 3 of the 4 days I had to remind the front desk that our room needed freshening even though I had politely requested it be done when we were out for the day when it wasn’t done after day 1. Eventually done around 5-6 pm. Breakfast was fantastic! And the breakfast staff wonderful. Loved the spa and staff. We are back in Richmond in a couple weeks for a few days and have booked another accommodation which includes free parking.

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“Not the greatest experience ”

I stayed here as part of a work conference. On arrival the hotel looked great and I was excited to stay. However the hotel asked me to pay a £50 deposit when my work was paying for the room. I think this should have been sorted with my company not me! So I did put down my credit card details. Howev… lisää

I stayed here as part of a work conference. On arrival the hotel looked great and I was excited to stay. However the hotel asked me to pay a £50 deposit when my work was paying for the room. I think this should have been sorted with my company not me! So I did put down my credit card details. However some other colleagues did not so they should have kept this a standard either made us all do it or none of us. The hotel did not even have my name registered so I had to then fill out a form, prolonging my check in. The room itself was spacious and the bed was huge and very comfortable, hence the 3 stars. However my tv remote on/off button was not working , I called reception to come and see what they can do. I went out and returned to the tv on and no change of remote so I was unable to turn the tv off, I had to put it on sleep mode!! Also there is a number of teas and coffee available in the room but no milk?? I expect that in Europe but not in the UK! Please put some milk in the rooms! The shower was also really big and great pressure. Breakfast was included in my stay and I had a beautiful ricotta and spinach souffle omelette. The cappuccino was also frothy and yummy. The fresh fruit and pastries were also really nice. It's a shame the little issues I experienced otherwise this hotel is really nice. Richmond park is not far and the view from the hill is amazing.

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