Holiday Inn Express Edinburgh City West, An Ihg Hotel

“Great staff many thanks”

Stayed 2 nights. Really good experience. Staff were excellent, extremely friendly and helpful. The rooms were usual standard, clean and comfortable. The resturant was also clean and well set out fir buffet breakfast. As celiac I welcomed the separate toaster and bread. However the buffet was not ma… lisää

Stayed 2 nights. Really good experience. Staff were excellent, extremely friendly and helpful. The rooms were usual standard, clean and comfortable. The resturant was also clean and well set out fir buffet breakfast. As celiac I welcomed the separate toaster and bread. However the buffet was not marked for gluten free that I could see. I would return.

vähemmän

“Perfect comfortable stay”

My bedroom was spotless. Looked like it had recently been fully refurbished. A very comfy bed with soft and firm pillows. Beautiful crisp linen. A walk-in shower that I requested instead of a bath tub. Selection of toiletries and hairdryer, ironing board, iron, kettle and tea and coffee. Even thoug… lisää

My bedroom was spotless. Looked like it had recently been fully refurbished. A very comfy bed with soft and firm pillows. Beautiful crisp linen. A walk-in shower that I requested instead of a bath tub. Selection of toiletries and hairdryer, ironing board, iron, kettle and tea and coffee. Even though the hotel is next to one of Edinburghs busiest roads I found it to be quiet and there was no noise from fellow travellers. Bliss. I was only staying one night to attend a hospital appointment but wished I was staying longer.

vähemmän

“Weekend away with friends ”

Rooms were great, shower so powerful and staff were ever so helpful and our view was lovely from room. Great value. Only little complaint breakfast was great but nor enough staff to cover busy times, had to ask for knives and forms took about 5 mins to be delivered so food then cold. 2nd morning as… lisää

Rooms were great, shower so powerful and staff were ever so helpful and our view was lovely from room. Great value. Only little complaint breakfast was great but nor enough staff to cover busy times, had to ask for knives and forms took about 5 mins to be delivered so food then cold. 2nd morning asked for bread and to fill up the scrambled eggs and had browns once again took ages.

vähemmän

“Disappointing. Budget hotel but not budget prices”

When we checked in we were asked to pay despite me already having paid prior to arrival. I had to show the receptionist that I had paid. When I got in the room I noticed the A/C / heating unit wasn’t working as the panel was hanging off. I had to go downstairs to reception and have a heater put in … lisää

When we checked in we were asked to pay despite me already having paid prior to arrival. I had to show the receptionist that I had paid. When I got in the room I noticed the A/C / heating unit wasn’t working as the panel was hanging off. I had to go downstairs to reception and have a heater put in my room. The rooms have really thin walls/doors so kept hearing every door slam all the time. I felt on edge the whole time because I could hear people in the corridors and the day of checking out (bare in mind check out is 11am) the housekeeping knocked on the door at 9:30am whilst I was getting dressed. I had the no housekeeping sign on the door still and it was a male. I wasn’t very impressed. The breakfast was great. A good selection of cooked and continental breakfast. The shower was lovely. Just a shame about everything else so I wouldn’t return.

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