Dalhousie Castle Hotel & Spa

“Mostly good.”

The castle is beautiful. The surrounding area is beautiful. Our room was good. The bed very comfortable. The dinner was exquisite. Served by a very capable young lady called Grace. The surrounds were very interesting in a dungeon. ( I might add that it was disappointing that some people did not … lisää

The castle is beautiful. The surrounding area is beautiful. Our room was good. The bed very comfortable. The dinner was exquisite. Served by a very capable young lady called Grace. The surrounds were very interesting in a dungeon. ( I might add that it was disappointing that some people did not know how to dress properly for dinner in such surrounds). Breakfast was a shambles!! I'm still waiting for mustard for my haggis!! The young woman who was serving deliberately ignored me after I asked.

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“The good and the bad”

The Good Points Grounds and arrival. The castle is so impressive as you enter the grounds. There is a vast amount of free parking. Situated in the grounds is a Bird of Prey Centre. Reception The reception staff are super efficient and were a pleasure to deal with. They clearly have a number of g… lisää

The Good Points Grounds and arrival. The castle is so impressive as you enter the grounds. There is a vast amount of free parking. Situated in the grounds is a Bird of Prey Centre. Reception The reception staff are super efficient and were a pleasure to deal with. They clearly have a number of guests asking historical question. They manage to address these questions as well as expeditiously booking folk in and out. Public areas The public areas within the hotel were stunning and immaculate. Castle Superior Bedroom Our room as warm, spacious and immaculately clean. Well appointed with TV, tea, coffee, and an iron. The bathroom was bright and spacious. The bed was super comfortable with very nice bedding. Evening meal. Superb ! The Dungeon Restaurant was amazing. The staff were first class. The food was so, so good !! The Bad Points 1) After a long journey it would have been nice to find a biscuit in the room alongside the tea and coffee. Its a long time between booking in at 3pm and the evening meal at 6.30pm 2) Breakfast What a let down. The venue, The Orangery, was grim ! The windows needed a good clean and a coat of paint. The furniture was tatty. Food was in metal containers heated by night lights. Once you ask for poached eggs they are cooked in the kitchen and carried to you table. You the walk your eggs from your table to the table with the metal containers and return to your table. The limited staff are receiving guests, showing them to tables and taking orders. If you want tea and coffee you have to ask the serving staff for a refill once you've managed to attract their attention ! Conclusion It was a very enjoyable stay in a castle. Breakfast was so poor. Any attempts to address this always prompts the reply that they know and things will change with next years refurbishment. That's no good when one is paying top dollar now.

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“A shadow of its former self.”

This is still a great location with a beautiful facade, but that's all I can say about it. The staff has become disinterested and the place needs serious updating internally. I assume they can't maintain it because if they did anything inside, they'd have to make it Accessible, which it isn't. Not … lisää

This is still a great location with a beautiful facade, but that's all I can say about it. The staff has become disinterested and the place needs serious updating internally. I assume they can't maintain it because if they did anything inside, they'd have to make it Accessible, which it isn't. Not that I mind, but you can't go anywhere without a bunch of stairs. I only mention it because I assume that's why they are no longer maintaining the property - which shows in the building and it shows in the staff's attitudes. No one wants to work there. I hadn't been back since 2007 and I wish I didn't this time. It was a disappointing end to our trip, but we had a great time everywhere else in Scotland!

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