Ringwood Hall Hotel & Spa

“The most amazing spa break we've had - so personal”

Wow - what an amazing place! I cannot recommend the hotel and spa highly enough. We came here, for the first time, to celebrate my sister's 40th birthday. We did the 3 day, 2 night package with 2 days access to the spa. Upon arrival, check in was simple. It's a beautiful building with such a lov... lisää

Wow - what an amazing place! I cannot recommend the hotel and spa highly enough. We came here, for the first time, to celebrate my sister's 40th birthday. We did the 3 day, 2 night package with 2 days access to the spa. Upon arrival, check in was simple. It's a beautiful building with such a lovely history to read about. The hotel is wells laid out and everything is easy to find. We were put in a stand-alone building away from the main hotel. Although the look of it from the outside was not as fancy as the hotel itself and the windows were in need of a clean, the interior was beautifully decorated and has everything we could possibly want. It was one of their suites and included an entrance area, main room with a fridge, table and chairs, TV/lounge area with 2 sofas (which turned into beds if requied), a bedroom with a super-comfy double bed and TV, and a bathroom with a huge bathtub and separate shower. It was lovely and clean and although the sofa beds weren't brilliantly comfortable, the staff had put matress toppers on to improve them somewhat. As it was my sister's birthday I had sent balloons and banners to the hotel a few days before our arrival, which the cleaning staff had used to decorate the room for us before we appeared - such a personal touch. My sister was very impressed! The meals we had were delicious - beautifully served and very tasty. Portion sizes were very good and the staff service was absolutly amazing. Kerry and Cassie were attentive and friendly. They knew which tables we liked so they reserved them for us (without us asking), and as it was my sister's birthday they went out of their way to make it special by putting table decorations and table confetti out for us each mealtime. Kerry got to know her customers quickly and spotted that we were the kind of family that would have great fun with a set of photo booth props, which she surprised us with, putting them on the table for us before we arrived. We had such a hoot with them! The staff looked after the birthday cake I brought with us and when I asked for it to be brought to us at a set time in the spa - there it was, beautifully adorned with all the extras toppers and candles which I had given them in a bag! As for the spa... If you're looking for a 25m pool to get some lengths in, this isn't the place for you. If you are wanting to relax, enojy some peace and quiet and be looked after - you've found your haven! From the moment we walked in the staff couldn't do enough to make our day perfect. We were greeted with smoothie shots, given a guided tour of all the facilities and every little request we had was greeted with a smile and done immediately. Particular thanks must be given to Megan and Toni who bent over backwards for my sister's special few days, delivering the birthday girl a glass of prosecco at a pre-arranged time of the day (straight after her treatment), arranging a beautifully set out table with tea, coffee and her birthday cake and just having time to chat and check that things were OK throughout our day. The facilities, although it's a small spa, were in perfect condition and all in working order. The place was really quiet so on occasion we were the only people in a room! The pool was a perfect temperature and the relaxation rooms, to lie and read a book in (or have a snooze) were beautifully quiet and subtly decorated. The treatements we had done by Lauren and Beth were amazing and we came out feeling a million dollars... and so relaxed. Before we left we had a wander round the grounds - the rose garden was stunning and the views were lovely. It is a perfect setting for a wedding! We did not want to leave. And although we checked out of our room at 11am, we finally dragged ourselves out of the beautiful gardens at 1pm. We will most definely be back!

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“Pleasant spa but nothing special. Worth a visit but needs some thought around the finer details of customer care.”

Nice hotel and in the main it was a lovely visit The spa area is very modern and relaxing but a walk across the car park from the main hotel. Definitely needs more than 4 poolside beds though! Spa staff really nice and main hotel staff pleasant but it’s a very young team who need some training an... lisää

Nice hotel and in the main it was a lovely visit The spa area is very modern and relaxing but a walk across the car park from the main hotel. Definitely needs more than 4 poolside beds though! Spa staff really nice and main hotel staff pleasant but it’s a very young team who need some training and supervision as it’s a bit disorganised. Kerry, however, was fabulous and should be in a more senior role as she was mature in her approach, proactive, professional and offered great customer care. On day one the bar in the hotel and in the spa told me they had no more of the wine I liked so I chose not to drink anything else. The following day at breakfast we mentioned it to Kerry who popped down to the cellar and brought up a box of said wine. Easy! Our spa break was good value and included all meals, a treatment and afternoon tea but it’s a bit of a food overload and all meals are in the spa restaurant so the menu and venue become quite boring after a while. There’s a clear disconnect between the spa and the main hotel which is annoying as there is no communication between the two which, amongst other issues, resulted in my gluten free no meat diet notes not being passed to the spa (where all the eating is done!) The hotel rooms are fine. Our executive room was nothing special but still nice. It’s a bit of a maze to get places and there are no lifts but overall a pleasant stay with comfy beds.

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