Nunsmere Hall Hotel

“Wonderful Stay”

I stayed over at Nunsmere Hall for a special occasion with my partner. We had a fabulous time and would like to thank the staff for their exceptional service. The room was lovely and spacious. We had a very nice evening meal in the restaurant. We will definitely return as we are local.

“Disappointed Sunday Lunch”

I was looking forward to our Sunday Lunch in the lovely setting at Nunsmere Hall. Sadly the food wasn’t what we expected the roast potatoes were so hard I couldn’t cut them. I told the waitress who said she would tell the chef but nothing was done, no offer of fresh potatoes. Service wasn’t great... lisää

I was looking forward to our Sunday Lunch in the lovely setting at Nunsmere Hall. Sadly the food wasn’t what we expected the roast potatoes were so hard I couldn’t cut them. I told the waitress who said she would tell the chef but nothing was done, no offer of fresh potatoes. Service wasn’t great considering it wasn’t too busy, we had to wait quite a while for drinks and food to arrive. Really disappointed, I expected a really nice Sunday lunch. I can make a better lunch than the chef at Nunsmere.

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“Second time a disappointment ”

Breakfast not as good this time staff seemed to be nowhere around waited awhile to be seated staff seemed to be more attentive to the wedding party we would make sure that no wedding was there next time if we went again left feeling disappointed

“Disappointing”

The hotel does not tell you when booking that you are allocated a time for breakfast. When we checked in we were advised all the later slots had been taken. I told the Receptionist we were hoping for a Sunday morning lie in but she basically told us we could take the time offered or go without!... lisää

The hotel does not tell you when booking that you are allocated a time for breakfast. When we checked in we were advised all the later slots had been taken. I told the Receptionist we were hoping for a Sunday morning lie in but she basically told us we could take the time offered or go without! Not exactly a warm welcome, and after a late night we had to set an alarm to ensure we coujd have the breakfast we had already paid for !! Not the relaxing morning we were hoping for. The room was very spacious and generally clean (dusty skirting boards and a few stains on the carpet.) but apart from that it was ckean. The toilet doesn't flush well, and there was a crack/hole on the bathroom floor tiles which could be dangerous, and the bathroom door is very marked. Breakfast choice was very poor, I have been offered a better choice in a budget hotel but for this price point it was very disappointing ... the quality and quantity were poor and when we asked for a flat white coffee with breakfast were told this would incur an additional charge!! Again, at the price point Nunsmere charge, we felt quite insulted! The hotel seems generally understaffed, and by the time the sauce had arrived which we requested to accompany our breakfast, we had eaten it. My final point is I left this feedback when we checked out, and nobody has even bothered contacting me. I have stayed at Nunsmere previously, but the hotel isn't what it used to be. I left feeling very disappointed having paid a lot of money to a business who dont seem to value their customers at all.

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