Rudloe Arms Hotel

“Wonderful”

Forget all of the bad reviews and take a luxury break at this stunning hotel. The ambience of the place is just something special, the staff are extremely helpful and the food is an experience not to be missed. We couldn't believe how cheap the deal was. I had the best steak I have had for many a y… lisää

Forget all of the bad reviews and take a luxury break at this stunning hotel. The ambience of the place is just something special, the staff are extremely helpful and the food is an experience not to be missed. We couldn't believe how cheap the deal was. I had the best steak I have had for many a year! The rooms may not be decorated to everyones taste but the beds are so comfortable it doesn't matter. We had the best sleep for ages. We also bumped into Marco Pierre White who was an absolute gentleman. Brilliant!!!

vähemmän

“Good but not great.”

Positives : the setting of this hotel is gorgeous and the quirky decor is absolutely to our taste. The room was lovely, with a gorgeous bath and comfy bed. We had a great nights sleep. The dinner was glorious - would highly recommend the ragu gnocchi! And breakfast was also delicious. We would retu… lisää

Positives : the setting of this hotel is gorgeous and the quirky decor is absolutely to our taste. The room was lovely, with a gorgeous bath and comfy bed. We had a great nights sleep. The dinner was glorious - would highly recommend the ragu gnocchi! And breakfast was also delicious. We would return, however there are a few issues we had. Negatives: firstly, we requested a bottle of Prosecco to be put in our room for when we arrived as it was our anniversary. This was not done and yet the £60 bottle was put on to our bill (later removed after we raised the issue) - a small request for a romantic night away in my opinion, but not the end of the world. Secondly, there were no towels provided in our room - when we asked for towels we were brought a plastic bag full of around 6 or 7 hand towels? So again, we had to take these back and request an actual bath towel. This was delivered in a heap - no aesthetic folding. A small detail which can make a big impact. Thirdly, the package we had with Wowcher stated a free cocktail each. At dinner, we ordered a cocktail and no mention was there that this wouldn’t be included in our deal so it was a shock to see it on our bill at the end of the stay. The receptionist claimed this was an arrival cocktail that we can only receive before 5pm and we must request this on arrival? The responsibility of having what was included in our package was on us to request.. seems a bit unprofessional really. And we had arrived before 5pm and were not offered these ‘welcome’ cocktails. Again, minor mishaps that do contribute to the overall experience. We paid for the cocktails because they were delicious but I think there needs to be more of a process from the front of house staff to ensure guests get what they’re paying for, rather than this confusing experience of having to ask for our cocktails as we wouldn’t be offered them? And having a time limit on when we can have them? Odd. Read the small print guys!! I appreciate that perhaps they were short staffed and things may not have been running as they usually do. I’d like to make a specific shout out to the gentleman who served our breakfast - he was an absolute delight with a warm presence that made our experience better.

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