Methuen Arms

“A Day to Remember in Corsham”

Our daughter was married on 25th May and the reception was held at The Methuen Arms. We have nothing but praise for the staff who made the event run like clockwork and did everything requested of them and more. Their patience, politeness and efficiency helped make the whole day relaxed and incredib… lisää

Our daughter was married on 25th May and the reception was held at The Methuen Arms. We have nothing but praise for the staff who made the event run like clockwork and did everything requested of them and more. Their patience, politeness and efficiency helped make the whole day relaxed and incredibly enjoyable. The food was excellent and the setting leant itself perfectly to the celebrations on a beautiful sunny day. We occupied all the hotel’s rooms overnight and, again, these were comfortable, well equipped and reflected the charm of this former coaching inn. Thank you to all the team, particularly Sam (the boss), Madison and Megan.

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“Expensive”

This is a review of the hotel. (Restaurant is a separate page). We paid a premium price, and the room was ok, but not up to international standards. Reception was well handled, and as I have a disability, our luggage was taken to the room. Nicely done. However for the rest of our stay the lack of … lisää

This is a review of the hotel. (Restaurant is a separate page). We paid a premium price, and the room was ok, but not up to international standards. Reception was well handled, and as I have a disability, our luggage was taken to the room. Nicely done. However for the rest of our stay the lack of supervision was apparent, and well-meaning but inexperienced staff attended to us, or gossiped in the kitchen, according to their temperament. I think the premium pricing was "justified" by the large bathroom, which had two washbasins! Yay! The hotel doesn't answer the phone and if you leave a voicemail (two separate occasions) they don't respond to it. I sent two emails enquiring (about a meal reservation and how to find the car park); only one was responded to. The owners have let the lawyers loose on the t's and c's and you get bombarded with legalistic emails; nine I think. You have to "check in" at home on the morning you travel there, and you still have to supply some information (already known to them) when you arrive. Two of the three windows have drop-down blinds that have lost their strings and can't be lodged open, so the room was rather dark. IMPORTANT: the bath and the shower have no grab handles and I urge the hotel to consider whether this is safe. £358 for two nights B&B.

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