Waterloo Hotel Lodge

“Absolutely brilliant staff making a very special birthday weekend”

My husband and I have been to the Waterloo a fair few times over the past few years. We love it as a base for activities in Snowdonia. That's why I organised a surprise birthday weekend for my husband there and I cannot thank the hotel staff enough. Reception staff (Lowri in particular) handled mon… lisää

My husband and I have been to the Waterloo a fair few times over the past few years. We love it as a base for activities in Snowdonia. That's why I organised a surprise birthday weekend for my husband there and I cannot thank the hotel staff enough. Reception staff (Lowri in particular) handled months of emails back and forth helping me arrange rooms, dinner times, pre orders and payments in advance. And when the family was waiting in the foyer to surprise my husband the staff were all extremely accommodating. The dogs all got lots of attention, the service was brilliant even for nearly 20 of us for dinner AND breakfast together the next day, and the food was delicious and very filling! Everyone said how wonderful the staff were - and there are some hard to please people in that group! There were comments on the comfort of the beds and the facilities overall too. So in our opinion if you want a clean, comfortable hotel with great staff in a beautiful location then this is the place. And thank you again to all the staff.

vähemmän

“Very nice stay.”

Booked through a Travelzoo deal for a superior lodge so got quite a fair discount on a B&B rate and thought it was good value for the price we paid. Staff were very friendly and helpful and although no food is served on-site on certain evenings during the winter, we were recommended places to ea… lisää

Booked through a Travelzoo deal for a superior lodge so got quite a fair discount on a B&B rate and thought it was good value for the price we paid. Staff were very friendly and helpful and although no food is served on-site on certain evenings during the winter, we were recommended places to eat by them 5-10 minutes walk away Although the lodge was clean we found a battery on the floor by the bed and was definitely in need of refurbishment (especially the bathroom) A program seems to be underway as the next morning. we could see lodges opposite being completely stripped out. The toilet paper is a bit cheap and shower pressure not very good but you can park your car right outside your front door and lodge is very spacious with French doors leading onto a private patio with table and chairs and onto the garden area. Bed was comfy and area very quiet so we slept well. Breakfast was included, quite basic but did the job. Cereals, toast, yoghurt and fruit with a cooked to order full Welsh breakfast (very nice indeed) or omelette or scrambled eggs with smoked salmon on offer. There are 3 x 7kw EV chargers on site which use the PodPoint app and you'll need to use your own cable. In summary we'd stay again if in the area but in a re-furbished lodge once they're completed.

vähemmän

“Great for a weekend away”

Just back from 2 nights at the Hotel. We stayed in a superior lodge, and took our dog with us. The facilities were great. We used the Leisure Centre, which was very quiet in the afternoon. The staff were lovely and friendly and breakfast was very good and we were able to eat it in the dog friendly … lisää

Just back from 2 nights at the Hotel. We stayed in a superior lodge, and took our dog with us. The facilities were great. We used the Leisure Centre, which was very quiet in the afternoon. The staff were lovely and friendly and breakfast was very good and we were able to eat it in the dog friendly area of the bar. I have rated it a 4 as the outside of the lodges are looking a bit tired and in need of a paint. Would we stay here again ? Yes definitely

vähemmän

“Overpriced dated rooms sub standard food”

Overpriced ! Rooms that I stayed in was away from the main hotel the only bonus I could park outside. Rooms was dark and dingy quite old fashioned. Scruffy dirty net curtain in the bathroom ,tiny TV on the wall . Food not great I wish I had eaten somewhere different. Breakfast was better but no fin… lisää

Overpriced ! Rooms that I stayed in was away from the main hotel the only bonus I could park outside. Rooms was dark and dingy quite old fashioned. Scruffy dirty net curtain in the bathroom ,tiny TV on the wall . Food not great I wish I had eaten somewhere different. Breakfast was better but no finesse to the presentation . I wouldn’t rush back I’m afraid not at £135 per night

vähemmän