Brandon Hotel Tralee

“Comfortable but dated ”

I stayed on business for two nights midweek. check-in was easy and friendly. However, the covid shield was still in place over reception, which I found uncomfortable. Meals in the bar were good, first night staff were friendly, helpful, and experienced but with different staff the following nigh… lisää

I stayed on business for two nights midweek. check-in was easy and friendly. However, the covid shield was still in place over reception, which I found uncomfortable. Meals in the bar were good, first night staff were friendly, helpful, and experienced but with different staff the following night I did not enjoy the experience as much. I was on my own as I was waiting to be seated. I was asked if I was a driver, tour guide, or guest? The different floor staff ware being shouted instructions from the bar manager about where to seat the guests, although the restaurant was busy I was brought to a pillar with a mirror on it with a small area for food and I told the wait staff that I would order a drink and sit at the bar while waiting for a table. While I was at the bar, I was not approached for service. I found my own table and requested a menu. Staff were very unhelpful due to their inexperience, unlike the staff the previous night. I found the room comfortable and quiet but a little dated and no sockets beside the bed to accommodate a medical device I use. I decided not to have breakfast on either mornings although it was included in my booking due to the bus loads of other guests congregating in the restaurant and reception area.

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“A once fine lady left to slowly deteriorate and fade away”

Unfortunately what was once a proud lady has suffered over the years from lack of investment and lack of interest I presume from the owners. Now it is perfectly pleasant just dated and tired. The room was large and the bed comfortable but the heat was unreal as we couldn’t open the window much. … lisää

Unfortunately what was once a proud lady has suffered over the years from lack of investment and lack of interest I presume from the owners. Now it is perfectly pleasant just dated and tired. The room was large and the bed comfortable but the heat was unreal as we couldn’t open the window much. PROs Location in the heart of Tralee city centre Leisure centre Nice breakfast with good choice Staff were excellent and friendly especially night staff Large room CONs Dated and tired Fell in bath/shower due to no nonslip mat Heat in room due to no air con or proper ventilation, asked reception for fan but none available Overall the staff do the best the can with this once fine dame, unfortunately she is beyond herself by date and in bad need or refurbishment/updating.

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