The Plaza Hotel

“Night away”

Hotel and Staff were really nice. Very large room with a bath in the bathroom, which was a nice surprise. The hotel was very close to the local amenities and for the Luas straight into Dublin. The Breakfast was plentiful and enjoyable. The only issue we had was, that there was an Altercation on o… lisää

Hotel and Staff were really nice. Very large room with a bath in the bathroom, which was a nice surprise. The hotel was very close to the local amenities and for the Luas straight into Dublin. The Breakfast was plentiful and enjoyable. The only issue we had was, that there was an Altercation on our floor during the night between guests. We had very little sleep.

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“Staff training required, sort yourselves out.”

So why only 3 stars ? There were a few issues, yes we were part of a coach group tour so I wasn’t expecting premium brand. Considering I booked 3 rooms me and my friend were given a disabled room, including a wet room rather than a proper bathroom and an emergency call bell ! Do they know somethin… lisää

So why only 3 stars ? There were a few issues, yes we were part of a coach group tour so I wasn’t expecting premium brand. Considering I booked 3 rooms me and my friend were given a disabled room, including a wet room rather than a proper bathroom and an emergency call bell ! Do they know something about us that we don’t ? Whereas my other friends had proper bathrooms with places to put their toiletries. Well it was for 2 nights so I kept quiet. Out of the 3 rooms 2 were very cold whereas the third was over hot. Our chambermaid fiddled about and left her card to warm the room up, on our return the room was still cold. The food, there was a choice of 2 starters and 2 main courses, I asked could I have an alternative for dessert as only one choice I got a firm NO, so I did without. On the second night one party member didn’t like the choice of main courses, she asked for maybe some chips again it was NO. As there were little humans on the coach and they were given pizza, chicken nuggets, chips and ice cream ??? Also on the second night 2 adults had ice cream. Training in customer service skills wouldn’t go amiss as it’s bad enough to be told NO but to be told so abruptly ? Really ? Breakfast was very good and the beds were comfortable had it not been for the above issues it would have been 5 stars.

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“A ‘Nice’ Hotel”

Great location for shopping in The Square in Tallaght, 2 min walk away. Convenient for travel into the city centre and close to the M50. The hotel was quiet and staff friendly. Possibly because of the time of year (November) there wasn’t much of an atmosphere. The pub grub was good. The room was s… lisää

Great location for shopping in The Square in Tallaght, 2 min walk away. Convenient for travel into the city centre and close to the M50. The hotel was quiet and staff friendly. Possibly because of the time of year (November) there wasn’t much of an atmosphere. The pub grub was good. The room was spacious and clean. The breakfast was OK, all self-service, coffee from a machine, a reasonable selection of food. We’d an early start so we were down for breakfast at 7am but it wasn’t set up probably, not all hot food was available and missing utensils etc. We were awoken at 3:30am by children running and screaming in the corridor, not what you would expect in a hotel at that hour of the night.

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