Redcastle Hotel, Golf & Spa

“Relaxing 2 night stay in Donegal”

Lovely relaxing 2 night trip to Redcastle. Such a warm welcome, all of the hotel staff were incredibly helpful and personable throughout our stay, from check-in to the two restaurants and everything in between. I had an amazing treatment with Rhona in the Cara spa. Such a great therapist, one of … lisää

Lovely relaxing 2 night trip to Redcastle. Such a warm welcome, all of the hotel staff were incredibly helpful and personable throughout our stay, from check-in to the two restaurants and everything in between. I had an amazing treatment with Rhona in the Cara spa. Such a great therapist, one of the best massages I’ve had and left with glowing skin, which I had asked for during the initial consultation . The added luxury of time in the relaxation room, sorbet and refreshments added to the fantastic treatment with Rhona. Food was great throughout our stay, particularly enjoyed the locally caught seafood. Again, staff made the dining so much more enjoyable. The bedrooms could benefit from some updating but very comfortable, generously sized and clean! Would definitely recommend this hotel to friends and family.

vähemmän

“A nice relaxing mid week break”

Overall, a nice relaxing break in a hotel with very friendly, professional staff. Our suite room had a great sea view and a large comfy bed. But the amenities were generally poor with just those attached to the wall soap and shower gel dispensers. The room information booklet stated that the room t… lisää

Overall, a nice relaxing break in a hotel with very friendly, professional staff. Our suite room had a great sea view and a large comfy bed. But the amenities were generally poor with just those attached to the wall soap and shower gel dispensers. The room information booklet stated that the room temperature could be altered by using the valves on the radiators . However the radiators were off yet the room was stifingly hot resulting in the windows being g left open to try to cool the room down. So i have no idea how the room could be cooled , Food at the restaurant and bar was very good, with the bar pizza deal particularly great value . Although we found the dining areas very bright and a bit old fashioned . The Spa treatments and leisure area were top notch with a lovely pool although the compulsory wearing of swim hats is plain weird in my opinion. When our room was made up, the result was the most disappointing i’ve come across . Some towels were folded and replaced , others were left hanging on doors. One glass was washed up, another was left on a bedside table. But the bed was not made and was left in a mess . The

vähemmän

“Disappointed”

My sister booked this Hotel as a surprise for My 50th Birthday. For a couple of days away. She booked this hotel as had a Pool Jacuzzi & sauna. Upon arrival we werent informed that these were under maintenance. If she had been informed prior to our arrival that this was taking place could have chan… lisää

My sister booked this Hotel as a surprise for My 50th Birthday. For a couple of days away. She booked this hotel as had a Pool Jacuzzi & sauna. Upon arrival we werent informed that these were under maintenance. If she had been informed prior to our arrival that this was taking place could have changed the booking to another date. She had booked a twin room when arrived at room it was a double room. The hotel was cold. Food was great. My sister was annoyed at this as she had booked it for me as a surprise

vähemmän

“Disappointing”

I had booked this break as a treat for mÿ partners 40th birthday as he loves nothing more than a hotel stay with use of the sauna and leisure facilities. When we checked in we were told we have full use of these leisure facilities so imagine our disappointment when we arrived at the spa oy to find … lisää

I had booked this break as a treat for mÿ partners 40th birthday as he loves nothing more than a hotel stay with use of the sauna and leisure facilities. When we checked in we were told we have full use of these leisure facilities so imagine our disappointment when we arrived at the spa oy to find out it was closed for maintenance. The next day upon check out we enquired if it was still closed but the front desk didn't know and rang down but didn't get an answer so we went back down and were informed it was still closed. I was too upset to speak to a manager at the time as I felt my partners birthday had been ruined so I contacted them by email a few days later and although I got a quick reply, their response came across as very insincere and full of excuses. I do understand that things can break down and it is out of their control but I don't understand why the front desk didn't seem to know anything about it on either day, it was the same staff members who checked us in and out, even though according to their response, the front desk did know about the issues. The room was nice and the food was great but as we were there to also avail of the leisure facilities, it was a total let down and really put a dampener on the weekend.

vähemmän