Grand Aquila Hotel Bandung

“Need to improve in a few site”

This my first time stayed here due to other hotel was full. Unfortunately, it was not a bad hotel. The room is spacious with a good staffs services. They greet me in room corridor and lobby. Just a few suggestion compare to hotel i used to stay are : - the breakfast menu should be more vari… lisää

This my first time stayed here due to other hotel was full. Unfortunately, it was not a bad hotel. The room is spacious with a good staffs services. They greet me in room corridor and lobby. Just a few suggestion compare to hotel i used to stay are : - the breakfast menu should be more variety. I order american breakfast. The quality of the item was low. The bread is like a rock, the sausage was small and not a sausage for 4* hotel. - the room's wall should be repainting since i saw many kids writing on it. - more lights in front of the main gate, it is too dark, i thought it was a office building. The hotel has good and nice plants, should add more lights. I am sure if this hotel give a small touch in main gate, people will interest to try visit and stay. Your gate is too dark and not eye catch. That are few suggestion to management of Grand Aquila Bandung. You also have an excellent staffs who willing to do an extra mile. Such as a woman in Reception willing to send my luggage to room. Her uniform was different from other staff more firm, she is the manager i guess. Im not sure her position. Im sure she did that due to i informed that my luggage still in lobby and i need something immediately for my baby. Also a man with housekeeping uniform deliver my breakfast to room. I realize you are minimize staff since it is a covid pandemi. I really understand with the situation. However, thank you and will visit your hotel next visit to Bandung.

vähemmän

“Excellent service”

It was an elegant 5 stars hotel, i dont know why now it is become a quite hotel, many things has to be update. But it might be due to covid 19. Beyond that still the services is excellent from check in process without queue, during stay with the housekeeping staffs who are very polite. But the br… lisää

It was an elegant 5 stars hotel, i dont know why now it is become a quite hotel, many things has to be update. But it might be due to covid 19. Beyond that still the services is excellent from check in process without queue, during stay with the housekeeping staffs who are very polite. But the breakfast menu has to add more variety. Pool was closed during ppkm, however we still could sit and enjoy the ambience. Although this hotel is quite but it make us stay more comfortable. Thank you, i wish i could stay more longer.

vähemmän

“Beautiful”

The hotel is quiet from the outside, but it turns out that the rooms are spacious, the swimming pool is also good for adults and children. It's nice to relax near the pool too. The staff on the floors of the rooms are friendly. Only 1 is lacking, the breakfast seems to be rationed, not accordi… lisää

The hotel is quiet from the outside, but it turns out that the rooms are spacious, the swimming pool is also good for adults and children. It's nice to relax near the pool too. The staff on the floors of the rooms are friendly. Only 1 is lacking, the breakfast seems to be rationed, not according to the price of 700 thousand.

vähemmän

“Comfortable, good location, not expensive”

It was our first time stay at this hotel. Close to Dago and Pasteur area, not far from malls or restaurants. This hotel has a wide lobby and lots of sofas there. We occupied connecting rooms that were clean and spacious. Bell boys were helpful and friendly.