Wyndham Garden Guatemala City

“Great "home base" in the capitol city!”

As a family of five (including two kids and a senior), we stayed here a few nights at the beginning of our Guatemala trip, and once more at the end (before flying home). The Wyndham Garden is comfortable and accommodating; the staff is very friendly; and the food in the restaurant is good. There's … lisää

As a family of five (including two kids and a senior), we stayed here a few nights at the beginning of our Guatemala trip, and once more at the end (before flying home). The Wyndham Garden is comfortable and accommodating; the staff is very friendly; and the food in the restaurant is good. There's a bank w/ATM right outside the lobby (big plus!), and the hotel right in the heart of the tourist area – relatively safe, with good shopping and food options nearby. Highly recommended; we will likely stay here again if we return!

vähemmän

“Convenient Location, Good Customer Service”

The rooms were spacious and the location convenient. The fitness room is large enough for a few people exercising at the same time without feeling cramped. The staff was congenial and helpful. Restaurants are close by on foot or via taxi. I was travelling with a colleague. The immigration line in t… lisää

The rooms were spacious and the location convenient. The fitness room is large enough for a few people exercising at the same time without feeling cramped. The staff was congenial and helpful. Restaurants are close by on foot or via taxi. I was travelling with a colleague. The immigration line in the airport was long, while waiting, the person behind us struck up a conversation. It turned out they were involved in managing the hotel and had a vehicle coming to take them from the airport to the hotel - the person generously provided us with a ride to the hotel. This type of kindness was greatly appreciated - a super example of kindness and customer service coming together.

vähemmän

“Room not ready 😞”

Check in was supposed to be at 3 o’clock. The staff was very polite. However, the room was not ready. Not overly friendly and was not informed what was happening. There were other guests also waiting more than a hour for their room. So far we have waited 1:15 minutes. When you are tired for traveli… lisää

Check in was supposed to be at 3 o’clock. The staff was very polite. However, the room was not ready. Not overly friendly and was not informed what was happening. There were other guests also waiting more than a hour for their room. So far we have waited 1:15 minutes. When you are tired for traveling it can be stressful.

vähemmän