Pivot Hotel Montecasino

“Warm and Family Friendly”

The staff were excellent and the rooms were just what we needed. Travelled with two teenage boys, and they had their own room that was interlinked to our room. That made communication easier and gave us a sense of being together. The rooms were clean. Our room had a queen bed while the boys had two… lisää

The staff were excellent and the rooms were just what we needed. Travelled with two teenage boys, and they had their own room that was interlinked to our room. That made communication easier and gave us a sense of being together. The rooms were clean. Our room had a queen bed while the boys had two double beds in their room. Our room had a balcony that overlooked the swimming pool and duck pond area. Breakfast was amazing, and we had a memorable stay. Would highly recommend this hotel.

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“weekend getaway”

Over weekends you can expect to have a row of people waiting to book in but once at the counter the staff are friendly and you are on your way to the room. The hotel has a variety of rooms available. Seating in rooms can be a problem as you only have 1 chair at a table. Small fridge available bu… lisää

Over weekends you can expect to have a row of people waiting to book in but once at the counter the staff are friendly and you are on your way to the room. The hotel has a variety of rooms available. Seating in rooms can be a problem as you only have 1 chair at a table. Small fridge available but be sure to bring your own water bottles as we only had 1 small bottle in fridge. Tea/coffee station available in the room. We opted to have breakfast included in the stay. Breakfast had a wide variety of foods and was tasty with staff topping up on coffee. Can become very busy between 8-9 in the mornings. Parking was great with easy access to the Hotel. Hotel is only a short walk away to the theatre.

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“Good standard - excellent service”

Stayed one night. Room was clean and in good condition. Service was of an excellent standard across all teams. Breakfast could have had more variety. Hotel provides transfers to other parts of the Montecasino complex including theatre and restaurant area.

“Dissapointing”

The rooms are badly in need of a revamp, everything feels tired and worn. No USB charging port in the rooms. Bathrobe, slippers and iron + ironing board not provided. Housekeeping was by far the worst. Its clear carpets are not vacuumed daily, there was always grime on the bathroom floor & sinks an… lisää

The rooms are badly in need of a revamp, everything feels tired and worn. No USB charging port in the rooms. Bathrobe, slippers and iron + ironing board not provided. Housekeeping was by far the worst. Its clear carpets are not vacuumed daily, there was always grime on the bathroom floor & sinks and tub surfaces. I had a balcony I couldn’t use as it was not cleaned so dirt & bird droppings littered the floor and railing. The breakfast area is very small and seems to be manned by just a few overwhelmed staff. No seating assistance was provided or hot beverages offered as is common practice. Overall,alot of improvements needed.

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