City Lodge Hotel At Or Tambo International Airport

“A great hotel before or after your flight at OR Tambo.”

I was really pleased that we could reach the hotel without leaving the airport inside area. It was well decorated both inside our rooms, and in the communal areas. The room was comfortable and the temperature was great. I enjoyed dinner from the al a carte menu and was really impressed with the qua… lisää

I was really pleased that we could reach the hotel without leaving the airport inside area. It was well decorated both inside our rooms, and in the communal areas. The room was comfortable and the temperature was great. I enjoyed dinner from the al a carte menu and was really impressed with the quality. Breakfast was as expected. Staff could be a little more visible at breakfast for coffee, but it's a minor niggle. It was an enjoyable stay after a long flight.

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“Highly recommended stopover.”

Convenient location, friendly staff, good restaurant. Room was spacious, spotless and has everything required. A very good place to overnight en route to our home in Cape Town, and have just spent two (wonderful) weeks in Madagascar, everything here seems especially civilized - just easy and good.

“Ok hotel, with some bad apples!”

I like to give balanced reviews.... The cons: I checked in around 21:00 and my reservation could not be located in the hotel's system (corporate booking made through a travel agent). The person checking me in eventually found the hotel voucher from the travel agent and made a new reservation. Thi… lisää

I like to give balanced reviews.... The cons: I checked in around 21:00 and my reservation could not be located in the hotel's system (corporate booking made through a travel agent). The person checking me in eventually found the hotel voucher from the travel agent and made a new reservation. This was not an issue however a twin room was booked and not a double. I called reception from the room to request a change of rooms and the lady on the phone said there were no more rooms available, I then asked her how it was possible that I could book a double room on the hotel's website right now and she clicked her tongue and said "eish" come down and we can see what we can do! I got to the reception and a pleasant lady named Sharon assisted me with a double room, her customer service was top-notch. The next morning at 8 am housekeeping knocked at the door to service the room (this woke me up). My stay was just for one night and clearly, I was still in the room. I don't understand how housekeeping is allocated the rooms to be serviced but clearly, if a guest is checking out on the day and still in-house the room should not be serviced until the guest has checked out. There were multiple housekeeping staff on the floor and they screamed, shouted, and laughed at each other for hours. I decided that was enough noise and went to get some breakfast, on the way I walked past multiple rooms being serviced, and in one room the housekeeper was sitting at the desk on her phone watching videos, and another was standing in the hallway watching Tik Tok videos with her volume loud. The rooms are pretty basic and the prices are high for what a guest gets. There are better options around the airport however those hotels do require a free shuttle ride. The pros: There are some pleasant staff that I interacted with The breakfast spread is large and food quality is good Location is best for the airport, its a short walk to/from the terminals

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