The Lakes Hotel and Conference Centre

“Surprisingly delightful ”

When informed where we would be conducting a workshop or conference, I always check out the place on TripAdvisor first... Having had a previous disastrous experience at The Lakes for a similar workshop (2015), I was not excited to return. Several guest reviews after our session in 2015 also did n... lisää

When informed where we would be conducting a workshop or conference, I always check out the place on TripAdvisor first... Having had a previous disastrous experience at The Lakes for a similar workshop (2015), I was not excited to return. Several guest reviews after our session in 2015 also did not paint the venue in a good light. However, I was surprised by excellent front-of-office service, a lovely, comfortable room, and good food. The WiFi signal was strong and usable everywhere I worked in the venue. Each meal included a huge variety of dishes and options, which was nice since we stayed for a few days. The room and bathroom was clean, with aircon. The bathroom was a bit bare, with no window dressing and the tiles and accessories looked worn, but has a bath/shower combination. All my expectations were blown out of the water. Well done The Lakes! I will gladly return for workshops at your venue.

vähemmän

“4 day stay”

The rooms are clean.Aircon did not work.Toilette did not flush.Coffee was not renewed every day.Service at breakfast bad.I had to ask for a knife and fork,salt and pepper and butter.Only two choices for breakfast,an omelette or full English.Staff need training.Service at cielo bar good and waitre... lisää

The rooms are clean.Aircon did not work.Toilette did not flush.Coffee was not renewed every day.Service at breakfast bad.I had to ask for a knife and fork,salt and pepper and butter.Only two choices for breakfast,an omelette or full English.Staff need training.Service at cielo bar good and waitress friendly.For the amount paid I was not very happy with what I got.Next to lake but also noisy highway.

vähemmän

“Good location unremarkable hotel”

Location great for ORT and routes East. Room clean and comfy. Staff friendly but slow, un-proactive and need training. Hotel buffet terrible. Wouldn't have stayed if we had known Celio a la carte restaurant and bar closed on Mondays.