Parador De Monforte De Lemos

“Stunning”

Stunning location and interiors. Very helpful and pleasant staff. Short drive into town, if required, small compromise for the views. Excellent facilities in the hotel. One of the best paradores we've stayed in, in terms of customer service and location.

“Beautiful place but a bit let down by the service”

Very difficult to get to as the main road to get to the hotel was closed and there weren’t any diversions we managed to go all the way around to get to it but the sat nav was going crazy. Once there we managed to park and took our thing in. Reception staff were friendly and told where our room was.… lisää

Very difficult to get to as the main road to get to the hotel was closed and there weren’t any diversions we managed to go all the way around to get to it but the sat nav was going crazy. Once there we managed to park and took our thing in. Reception staff were friendly and told where our room was. It was a stunning building and the room was very nice. It felt like a very special place being an old monastery. The bed was quite comfortable but the room was warm. Despite the weather being wet and windy outside. We brought a fan which helped a lot with the warm room as the air con wasn’t great The shower was over the bath but was warm and powerful Breakfast was nice here and lots of pastries and bread to choose from. Had fresh orange juice, water, coffee and was fresh. The first morning the waitress was great, she was very attentive and friendly. The second morning was disappointing. We arrived a bit later, the waiter showed us to a table in the corner the farthest away from the buffet. It felt like we had been forgotten about as no one brought us coffee and our cooked option didn’t arrive. I noticed the waiter and saw him give another table their coffee a minute after she asked for it so I called him and asked for a coffee and our breakfast, he wasn’t particularly friendly and went to get it. He brought it out and the bacon was a bit chewy and the scrambled eggs were like an omelette. The pastries were sparse and weren’t replaced despite still having an hour till the end of breakfast Mer had dinner in the hotel on our first night and the service was great. My husband wanted lamb but they said they didn’t have it. But offered him the veal alternative. I had the suckling pork. My husbands food was lovely the meat was very tender and he enjoyed it. Mine came out and the skin on the pork was dark yet it was soft and chewy, I asked the waiter if it should be like that and he said no. I asked him to crisp it up as crackling should be crunchy not chewy. He looked unhappy about this but took the crackling away The pork was very fatty, it seemed as though it had been boiled as had lots of jelly like textures in and was quite slimy. The waiter brought the skin back and it looked as though it had a blow torch on it as it was now crunchy yet black in the middle. It wasn’t the best but it was better We enjoyed the stay here but found the restaurant very limited so needed to go out to eat. The staff were quite friendly but some were better than others When we checked out I told the receptionist about my fatty pork and she said that is what the dish is like (I’ve had this before and it was nothing like this). I paid the bill and we left. We liked the hotel but wouldn’t return

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