Landa

“Grande auberge de Luxe et de charme local”

Great place jusf outside of the city center.next to highway exit. Lovely people, really nice local food. Fantastic décoration and amazing pool.Impressive hotel lobby. My room was very comfortable and authentic. Good idea for stopover and weekends but also for business travellers

“Wonderful building, less amazing location, awful customer service. Give this one a miss.”

The location is right next to a major road, and when leaving the main carriageway the entrance will catch you out as it is literally 5m from the start of the exit slip road. The building is amazing, and at first glance it appears excellent. However, our visit was completely spoiled by poor custom… lisää

The location is right next to a major road, and when leaving the main carriageway the entrance will catch you out as it is literally 5m from the start of the exit slip road. The building is amazing, and at first glance it appears excellent. However, our visit was completely spoiled by poor customer service. We let the reception staff know we were vegetarian when we booked a table in the restaurant, and we then advised the waitress and asked for advice when ordering. Half-way through eating our starters we found lumps of pork fat in the soup. We left the rest, and our meals were completely ruined, as any vegetarian will understand. When we pointed the meat out to the waitress she laughed and referred to remembering that we were vegetarian. When we raised this with the reception staff on check-out they also giggled. We were charged for the inedible food.

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“Beautiful building and helpful staff”

A stunning building and we were delighted with our room in the tower. The staff were very friendly and welcoming. The let down for us was the meal in the restaurant on our first night. We told reception that we were vegetarians and were advised that we would get more choice in the restaurant as op… lisää

A stunning building and we were delighted with our room in the tower. The staff were very friendly and welcoming. The let down for us was the meal in the restaurant on our first night. We told reception that we were vegetarians and were advised that we would get more choice in the restaurant as opposed to the bar. There was no choice. The garlic and poached egg soup was not outstanding but was the only option for a starter. The main course a ‘panade de verduras’ consisted of steamed vegetables- served with olive oil and utterly tasteless- very disappointing. Indeed shocking for a good hotel to not cater for the increasing number of guests who will be vegetarian or vegan. We chose to eat in the centre of Burgos the next day.

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