Torre Melina Gran Meliá

“Torre Melina”

The Torre Melina is a new hotel in Barcelona. It was formerly the Fairmont but it was undergoing a full refurbishment when we stayed in April. It meant some parts of the hotel were not operational such as the swimming pool, spa and the gym. There was a temporary gym. As we booked a Red Level ro... lisää

The Torre Melina is a new hotel in Barcelona. It was formerly the Fairmont but it was undergoing a full refurbishment when we stayed in April. It meant some parts of the hotel were not operational such as the swimming pool, spa and the gym. There was a temporary gym. As we booked a Red Level room we had lounge access and we checked in at the lounge. Our room had a mountain view. The room was new. It was well sized with amenities ranging from television, kettle for tea and coffee, Krups coffee maker, safe, refrigerator. The bathroom had a shower, sink, plenty of bathroom toiletries that were Carner branded such as shampoo to perfume. Other items ranged toothpaste to razor. There was a separate toilet with a jet spray instead of a bidet. I found the bed large and comfortable. USB sockets to charge the phone, even a UK style 3 pin socket as well as the continental 2 pin ones. Lounge access was worth it. We spent a lot of time in the lounge with tea/coffee as well as soft drinks. There was also light food and cakes/desserts available. I did think the food could be better labelled. I was never sure what it was, whether it was suitable for vegetarians or other dietary requirements. The breakfast was nice but again I felt it could be a better experience. As Red Level members we are told we get a better breakfast served in a separate area. It was the same as the rest of the guests. We could order omelettes if we asked the serving staff. Generally there was a good range. Croissants, breads, cereals, cakes. I just expected a little bit more. The hotel itself is rather grand. There was work going on while we were there and I expect it to be impressive once it is all completed. The location is away from the centre. We got here easily from the airport. There is a Metro line that stops directly from the airport to a stop that is less than 10 minutes walk to the hotel. Being near a Metro stop meant we could easily navigate Barcelona such as the Ramblas. We could walk from the hotel to the Nou Camp which is the nearest stop for the HOHO buses.

vähemmän

“Lovely Stay!”

We had booked the Torre Melina Gran Melia for our anniversary and my birthday, and we enjoyed our stay. Christian at the red lounge front desk was an absolute joy , attending to our needs with genuine attention and care, along with a lovely smile! All of the staff were attentive, in particular ... lisää

We had booked the Torre Melina Gran Melia for our anniversary and my birthday, and we enjoyed our stay. Christian at the red lounge front desk was an absolute joy , attending to our needs with genuine attention and care, along with a lovely smile! All of the staff were attentive, in particular Mikela and Tutee, such beautiful waitresses with gorgeous smiles and genuine care for our needs, thank you both so much. The suite was meticulously clean and a lovely touch to leave a cake for our anniversary and birthday was really appreciated, along with a beautiful note too. All food was absolutely delicious , breakfast was beautiful too and we thought that the afternoon tea set up was perfect for a quick 'pick me up' before dinner! The only thing we would suggest is notifying guests maybe during the booking process that the hotel is still incomplete and onsite work is still taking place. Although our room was stunning, the view of the building materials etc down below did slightly take the edge off the experience. We were informed that work would be complete during the summer months. Thank you all for a lovely stay!

vähemmän

“Worst manager”

The breakfast manager Jose Maria someone should tell him that he should be polite not to customers but to people generally and when it comes to small kids 5 minutes being late is not so important If it wasn’t for a girl named Tupee, at the service , with her smile she made our day here better . ... lisää

The breakfast manager Jose Maria someone should tell him that he should be polite not to customers but to people generally and when it comes to small kids 5 minutes being late is not so important If it wasn’t for a girl named Tupee, at the service , with her smile she made our day here better . Thank u Tupee!

vähemmän

“Nice property but needs improvements”

Stayed for 4 nights during a business trip. Property itself is nice and everything looks recently renovated. Room was spacious, WiFi worked well and breakfast was also good. There is construction going on during business hours, so if you have to work or rest during the day, it is very tough be... lisää

Stayed for 4 nights during a business trip. Property itself is nice and everything looks recently renovated. Room was spacious, WiFi worked well and breakfast was also good. There is construction going on during business hours, so if you have to work or rest during the day, it is very tough because of the noise. Gym is unacceptable for this type of property, only a few treadmills and very light weights. Service is subpar for the price, I was staying with a large group and they all complained about it. Contacting reception or room service is almost impossible, check-in/out always takes a long time, I asked for an iron for my room and they never brought it. Also the toiletries in my shower were never refueled during my stay. Overall, this property has potential but it is way too expensive for the type of service they offer.

vähemmän