Hotel Boutique Santa Lucia

“Best hotel in Cuenca”

I had a wonderful experience at the hotel. The front desk staff was quick to reply to emails prior to arriving. I ate in the hotel restaurant, the servers were attentive, and the food was excellent. I had to leave for the airport before breakfast was served but they prepared a wonderful "to go" bre… lisää

I had a wonderful experience at the hotel. The front desk staff was quick to reply to emails prior to arriving. I ate in the hotel restaurant, the servers were attentive, and the food was excellent. I had to leave for the airport before breakfast was served but they prepared a wonderful "to go" breakfast for me and called a cab for the 5 minute ride to the airport.

vähemmän

“Highly recommended.”

Great location, a very short walk to the central historical plaza where the Cathedral Inmaculada is located. Gorgeous property, lovely courtyard, helpful staff. Breakfast was great. We had dinner at the hotel's restaurant, food was very good. Strong recommend this hotel

“Colonial elegance ”

This is a wonderful hotel in the heart of the beautiful old city. This is a tourists hotel really, a classic old colonial building with high ceilings and an atmospheric covered courtyard in the centre with the rooms around it, (ours was on the first floor balcony. This isn't a standard chain hotel … lisää

This is a wonderful hotel in the heart of the beautiful old city. This is a tourists hotel really, a classic old colonial building with high ceilings and an atmospheric covered courtyard in the centre with the rooms around it, (ours was on the first floor balcony. This isn't a standard chain hotel with gym / pool/ business lounge and soulless corridors with hundreds of rooms. Every room here is different and the walkways are littered with various antique objects. The room itself was well appointed although the beds were a bit soft for us, probably in need of some mattress replacements. The central courtyard is used as a restaurant which looked very good - although we ate elsewhere, as much to explore the city as anything else. Breakfast is served in a small restaurant ajoining the hotel - It would be nice to have it in the main courtyard but I suspect the noise from early guests would disturb those still sleeping. Breakfast was good but with a fairly limited selection. We had a couple of glasses of wine in the courtyard in the evening before bed, house wine glasses wasn't obvious on the menu and we were a little concerned at what the bill would be, but it was fine. The hotel is quite expensive - especially compared to other options in the city but I felt it was money well spent.

vähemmän

“A lovely building”

A beautiful colonial building nicely decorated and with a lot of charm. But the room we had was rather small. Staff is nice and speaks English but for some reason, there is a lot of misunderstanding. There is tea and coffee in the room & in the inner courtyard, however, we stayed 3 nights and they … lisää

A beautiful colonial building nicely decorated and with a lot of charm. But the room we had was rather small. Staff is nice and speaks English but for some reason, there is a lot of misunderstanding. There is tea and coffee in the room & in the inner courtyard, however, we stayed 3 nights and they never refilled the coffee in our room. Chocolate is left in the room on the first day as well as a personalised note from the manager. You need to ask a member of staff for water as there is no water dispenser. Breakfast is a buffet (only place we have had that during our stay in Ecuador) with the usual (juices, fruits, yoghurts, cereal, bread & pastries) + some hot foods with some Ecuadorian specialties such as lapingachos or mote. The eggs are in the hot section in the form of either poached, scrambled, mixed in mote, etc. These hot meals are only ok. There are also some slices of ham, cheese and tomatoes. Coffee is very nice. The hotel recommended and booked us a guide to go to El Cajas Park for 70$ who in fact was only a driver who knew nothing about the area, did not know his way round and could not speak English. We managed to lower the price to 40$ after a long discussion.

vähemmän