Carlton Plaza Poços De Caldas

“A good hotel with friendly staff”

It is a centrally located property with reasonably large size room. Thou facilities are basic but comfortable. Sealing of room is not very good so can be bit noisy at times. Ample parking available opposite to hotel. Breakfast was great.

“Great hotel for business trips ”

I've visited regularly Poços de Calda on business trips for the past 10 years and always stayed in this hotel. The best characteristics are: price (very economic), location (conveniently located near the center si you can go to restaurants or take walks in the evenings to relax. There is also a … lisää

I've visited regularly Poços de Calda on business trips for the past 10 years and always stayed in this hotel. The best characteristics are: price (very economic), location (conveniently located near the center si you can go to restaurants or take walks in the evenings to relax. There is also a supermarket close by and pharmacy), breakfast buffet (good quality and quantity and normally included in the price). Also many of the rooms are being improved to a modern look which is good. I suggest having more English or Spanish speaking personnel at the lobby. It should also improve the entrance for leaving of passengers cause it is a safety risk. Coming down from the bus you are in the line of fire of traffic passing by. I totally recommend this hotel.

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“Tired but adequate”

The hotel has seen better days but the staff do their best to make up for this. First impressions are not good, but you become acclimatised to your surroundings. We were recommended the hotel by locals and so I presume this is the local standard.

“Just okay”

I just stayed at the Carlton Plaza for the third time. While they tell me it is one of the nicer hotels in Pocos De Caldas, I have to say I've not been that impressed. On the plus side, the staff is very friendly, the rooms are clean and of decent size. Each room has a flat screen TV and a fridge… lisää

I just stayed at the Carlton Plaza for the third time. While they tell me it is one of the nicer hotels in Pocos De Caldas, I have to say I've not been that impressed. On the plus side, the staff is very friendly, the rooms are clean and of decent size. Each room has a flat screen TV and a fridge with drinks and snacks. The breakfast buffet is pretty good. The location is great; very close to tons of bars, restaurants, shopping, etc. The biggest cons are terrible wifi, mediocre dinner and a nearly unusable exercise room. As a business traveler, wifi is very important to me, and this hotel had about the worst I've seen. There was half of my room where I couldn't connect at all, the other half was just horribly slow. After experiencing the breakfast buffet, the dinner buffet was kind of a letdown; not nearly as good. Finally, the exercise room consisted of three ancient treadmills in a room that was not air conditioned. If you're like me and not acclimated to the heat, this is pretty tough to work out in. Overall, the Carlton is a decent value, just not spectacular.

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