Hotel Zuid

“Rauhallinen”

Rauhallinen paikka kesällä varmaan parempi.Huoneet ok , tosin vähän ahtaat. Saapuessamme paikalle puhelimet soivat ja ketään ei ollut paikalla. Hintataso hyvä jos työmatkalla niin ajaa asian Genk city ihan lähellä

“Lovely Hotel”

Nice hotel with really nice rooms, excellent bed, great staff, The location isn't great but was suitable for our needs. The food in the evening at the restaurant was excellent and the service was spot on. If in the area again we would stay here again.

“Cold stay during a warm Christmas”

We stayed here for 3 nights during Christmas, as we were visiting family nearby. The hotel and room do look lovely, as per the advertised pictures. There is ample parking and the breakfast is really good. However we felt let down after our stay. Our room (number 28) was really cold, all the time. T… lisää

We stayed here for 3 nights during Christmas, as we were visiting family nearby. The hotel and room do look lovely, as per the advertised pictures. There is ample parking and the breakfast is really good. However we felt let down after our stay. Our room (number 28) was really cold, all the time. There was no central heating, only an aircon unit that we occassionally got to blow out heat, but it never warmed the room completely. The bathroom was freezing cold and never dried fully. There is a wind up heating unit in the bathroom that needs to be wound up but it doesn’t dry anything. The bed didn’t have a proper matress, only a thin foam layer on top of a spring box set. Upon arrival (on 24/12), we didn’t receive the warmest welcome. We arrived in what seemed a closed hotel and had to ring the reception bell twice and wait a long time, before someone appeared and rushed us through check-in. It being Christmas eve, you’d expect something extra, a lovely message or an invitation to join the bar for festivities. But in the first sentence we were told abruptly the restaurant would be closed for the next couple of days due to Christmas. So it wasn’t the welcome we expected. All other moments we passed the reception/bar area, it was unmanned. During our stay, it honestly felt more like serviced rooms than a hotel. Which is fine if that’s what you’re looking for, but we booked a hotel during Christmas to get the hotel experience. Christmas or any other holiday should not be an excuse.

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“Solo stay in December”

I stayed here on a Thursday night in December. The hotel is a single story building located in rustic setting about a 30 minute walk from the centre of Genk. The room was of a good size and clean and decorated with images of forests, which was pretty cool. I noticed that there were towels the le… lisää

I stayed here on a Thursday night in December. The hotel is a single story building located in rustic setting about a 30 minute walk from the centre of Genk. The room was of a good size and clean and decorated with images of forests, which was pretty cool. I noticed that there were towels the lengths of the window ledge, and the next morning I found out why - there was serious levels of condensation on the window, so there seemed to be issues with ventilation. Nevertheless this didn't take away from the experience. I paid €94 for the room, excluding breakfast (which was an extra €18). So I would say price a bit on the high side for product and location. Staff were very good. The only major drawback lack of public transport in the evenings (there didn't seem to to any buses after 8pm) - so you are faced with a long walk in and out of town.

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