Deep Blue Hotel & Hot Springs

“Average for price”

Average rooms for price. Next to the hot springs but no benefit to that. They dont offer any deals to the hot springs. The pool is not warm or that inviting. The facilities are not open very late. Just a very average hotel next to the sea. Would stay near by somewhere cheaper.

“Not a 4 star hotel experience”

Average experience for a ☆☆☆☆ hotel. The room was the only positive, comfortable, very spacious, nice bathroom and lovely view. Check in was terrible, both guys at the reception desk were not helpful, checked us in in a rush, quite unfriendly guys, not a smile on their face, very poor customer ... lisää

Average experience for a ☆☆☆☆ hotel. The room was the only positive, comfortable, very spacious, nice bathroom and lovely view. Check in was terrible, both guys at the reception desk were not helpful, checked us in in a rush, quite unfriendly guys, not a smile on their face, very poor customer service. The reception and entrance area of the hotel looked very outdated and not welcoming at all. Same on the guest room floors, scratches on the walls, needs a good paint for sure. We had a glimpse of the bar and were not impressed. 2 hotel guests were just sitting outside the hotel entrance having a smoke and wearing just ....bathrobes! I understand this hotel offers spa and wellness facilities but that scene was not appealing, certainly not a look belonging to a 4 star hotel. The check out experience was also poor, very bland and unfriendly staff at the counter, really terrible. If you need a really good lesson in Customer Service go to VOCO Hotel in Melbourne. We will not book this hotelagain.

vähemmän

“Disappointing”

Disappointed. Hotel tired nothing like photos. Room Tiny, concertina mirrored door between bedroom and bathroom...not good. Hot water not consistent. Food in restaurant awful. Luckily there was great breakfast place on beach not far. Will not recommend this place.