Deep Blue Hotel & Hot Springs

“Pick your time to visit”

Girls trip for the twilight session, weather was good but a bit cold near the end. There was a few too many people in the session and may be better to do 2 x 2hr sessions instead of the 3 hr twilight session. Some pools were harder to get into due to the numbers. Some staff were quite short with… lisää

Girls trip for the twilight session, weather was good but a bit cold near the end. There was a few too many people in the session and may be better to do 2 x 2hr sessions instead of the 3 hr twilight session. Some pools were harder to get into due to the numbers. Some staff were quite short with guests and borderline rude, which was not a great start to the evening. Would be great if they allowed small tote bags in to keep your drink bottle and a phone together in one spot

vähemmän

“Very nice”

Bit mystified by some of the reviews on here. Nice setting near the sea, the welcome from reception and spa staff was great, as was checkout. Room was enormous, seemed quite recently decorated and bed was very comfortable. Fabulous bathroom with spa bath and separate shower. We added the evening sp… lisää

Bit mystified by some of the reviews on here. Nice setting near the sea, the welcome from reception and spa staff was great, as was checkout. Room was enormous, seemed quite recently decorated and bed was very comfortable. Fabulous bathroom with spa bath and separate shower. We added the evening spa session and really enjoyed it - lovely couple of hours wandering from pool to pool, not crowded and all very relaxing. Didn’t eat at the hotel so can’t comment on food but otherwise had a nice stay and would very happily return.

vähemmän

“Average for price”

Average rooms for price. Next to the hot springs but no benefit to that. They dont offer any deals to the hot springs. The pool is not warm or that inviting. The facilities are not open very late. Just a very average hotel next to the sea. Would stay near by somewhere cheaper.

“Not a 4 star hotel experience”

Average experience for a ☆☆☆☆ hotel. The room was the only positive, comfortable, very spacious, nice bathroom and lovely view. Check in was terrible, both guys at the reception desk were not helpful, checked us in in a rush, quite unfriendly guys, not a smile on their face, very poor customer se… lisää

Average experience for a ☆☆☆☆ hotel. The room was the only positive, comfortable, very spacious, nice bathroom and lovely view. Check in was terrible, both guys at the reception desk were not helpful, checked us in in a rush, quite unfriendly guys, not a smile on their face, very poor customer service. The reception and entrance area of the hotel looked very outdated and not welcoming at all. Same on the guest room floors, scratches on the walls, needs a good paint for sure. We had a glimpse of the bar and were not impressed. 2 hotel guests were just sitting outside the hotel entrance having a smoke and wearing just ....bathrobes! I understand this hotel offers spa and wellness facilities but that scene was not appealing, certainly not a look belonging to a 4 star hotel. The check out experience was also poor, very bland and unfriendly staff at the counter, really terrible. If you need a really good lesson in Customer Service go to VOCO Hotel in Melbourne. We will not book this hotelagain.

vähemmän