Pullman At Sydney Olympic Park

“Fantastic staff and customer service”

The customer service from all the staff was fantastic. We can’t thank you enough for looking after our team girls who were all treated well. Nothing was too much trouble including help look after our esky for the girls lunches and snacks. They helped with the little things that made our tour so muc… lisää

The customer service from all the staff was fantastic. We can’t thank you enough for looking after our team girls who were all treated well. Nothing was too much trouble including help look after our esky for the girls lunches and snacks. They helped with the little things that made our tour so much better. Everyone was so polite! Best hotel stay ever. Thank you

vähemmän

“Excellent Experience - recommended.”

I was very impressed with this hotel. We stayed for a few nights in Deluxe Double 1060 and the room was spotless, nicely decorated & with a lovely outlook over the stadiums. The daily servicing of the rooms was excellent, and they should be commended. Check-In was friendly and accommodating. Bar Se… lisää

I was very impressed with this hotel. We stayed for a few nights in Deluxe Double 1060 and the room was spotless, nicely decorated & with a lovely outlook over the stadiums. The daily servicing of the rooms was excellent, and they should be commended. Check-In was friendly and accommodating. Bar Service was also friendly and professional. Shout out to Tony & his crew for their awesome service and attention to detail. Loved the fruity water in the foyer and the easy access to Qudos Bank Arena. The only small downer was the unhappy check-out guy who probably should find another job that doesn't deal with tourists and customers generally. Seemed totally disinterested. But honestly, congratulations to you all for a high-quality, well-run hotel. We will be back :)

vähemmän

“Missed opportunity”

Great location, all staff were pleasant. The loyalty chocolates were a nice touch. Unfortunately, the personalisation on the card was incorrect (I am a Mrs not a Mr). On check in I had to query why the room types were not as I had requested - and paid for - on booking nearly a year prior. It was a … lisää

Great location, all staff were pleasant. The loyalty chocolates were a nice touch. Unfortunately, the personalisation on the card was incorrect (I am a Mrs not a Mr). On check in I had to query why the room types were not as I had requested - and paid for - on booking nearly a year prior. It was a shame that I wasn’t contacted in advance to say my request could not be met, or that it wasn’t even mentioned on check in and I had to ask about it. I was charged for valet parking that I have no recollection of booking and did not use. I queried it when I realised I had been charged for something I did not use, and am still waiting for a response ten days later. No one mentioned this when I checked in. When I checked out I was given the option to email the invoice, which only provided one of three invoices. I am still waiting on the others.When I checked out I was not asked about my stay which may have prompted me to mention the mould in the shower. We had such a good time at the event we went there for, the stay could have easily been the icing on the cake. I would not rush to return.

vähemmän