Beach Club

“Lovely hotel stay”

The staff are lovely, the rooms are nice and clean . The restaurant food was also very nice. It’s right on the beach and has a beautiful infinity pool. The service was also very good. Make sure you keep your bedroom balcony doors closed when you’re not in the room because the yellow crested cockato… lisää

The staff are lovely, the rooms are nice and clean . The restaurant food was also very nice. It’s right on the beach and has a beautiful infinity pool. The service was also very good. Make sure you keep your bedroom balcony doors closed when you’re not in the room because the yellow crested cockatoo can pay you a visit and look for any food that you’ve left out.

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“Lovely stay at the Beach Club”

We stayed at the Beach Club for 4 nights as part of a three week holiday in Australia. Our luggage was collected from the airport carousel and whisked away on our behalf to our room which is a really nice touch. We were met at the airport and transported to the hotel along with other guests. Check … lisää

We stayed at the Beach Club for 4 nights as part of a three week holiday in Australia. Our luggage was collected from the airport carousel and whisked away on our behalf to our room which is a really nice touch. We were met at the airport and transported to the hotel along with other guests. Check in was very slick and we were offered a glass of bubbles upon arrival whilst everything was explained to us. We were also invited to a drinks reception that evening which we enjoyed. Our room was on the ground floor( 106) and very spacious with a lovely outdoor patio area and a good selection of amenities. All the rooms are facing the beach with good views. When we opened the patio we were absolutely delighted to see wallabies directly outside on the garden and these were ever present throughout our stay along with cockatoos. The breakfast was really good (probably the best we had in Australia) and service at breakfast was excellent. You can also get breakfast served in your room at no extra cost.The hotel has a beautiful infinity pool and whilst there are not many sun loungers we never had a problem getting a seat. The hotel also has a large cordoned off area of the beach, with loungers and pool bar service. Room servicing/cleaning could have been better. Dead flies between the shutters and outside door were not cleared for the duration of the stay. Neither was the wallaby poo on our patio. March flies were a problem across the whole island for the duration of our stay - not the fault of the hotel but they do give you a nasty bite. As a resort Hamilton Island is probably not what we expected. It’s commercialised and we were surprised to see a high rise hotel and apartment block on the island. The music and noise from the communal pool was so loud that it could be heard at our pool on our last day. Restaurant Bommies was great but expensive and all seating was inside so not really making the most of the beautiful surroundings. The Beach Club restaurant was good and located near the pool area. You do need to book restaurants well in advance and there is a 24 hour cancellation policy which is strictly enforced/charged. Pub was not to our taste and basically a sports bar. We were disappointed that the sunset drinks at the Marina were not on during one night of our stay due to a private function so we missed out on that. A few nicer places to have drinks and cocktails in the evenings would have been good.

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“A wonderful stay but for a few little things.”

A wonderful, albeit pretty expensive stay. Its a delightful location so close to the waves/sand with so much to do while on the Island. Sadly the wind was up all three days were were there so not a single watercraft was allowed to be used despite us having booked in all three of the days we were th… lisää

A wonderful, albeit pretty expensive stay. Its a delightful location so close to the waves/sand with so much to do while on the Island. Sadly the wind was up all three days were were there so not a single watercraft was allowed to be used despite us having booked in all three of the days we were there. Room is delightful as was the breakfast and the staff. Disappointingly they wanted $50 for us to stay on in the room until 10:30 on our last day to adjoin our Ferry ride back which was pretty stingy, and they didn't seem to try too hard to find my sandals I left behind that I lost within the Resort in that last hour we were there and then not bothering to return my calls re them. All in all an amazing 3 days regardless.

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“Poor internal accounting practices”

We enjoyed our stay and the staff were excellent. However, one month after our trip I get a phone call stating there was a $42 outstanding charge for an activity. I dispute this but paid to get them to stop calling after two calls. They should have had this information at checkout and not one month… lisää

We enjoyed our stay and the staff were excellent. However, one month after our trip I get a phone call stating there was a $42 outstanding charge for an activity. I dispute this but paid to get them to stop calling after two calls. They should have had this information at checkout and not one month later. I will never stay there again. Poor management and poor customer care after the fact. For $42 after spending $15,000 for two weeks accommodation I find this unacceptable.

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