Crowne Plaza Alice Springs Lasseters, An Ihg Hotel

“Great hotel and a beautiful place”

Good hotel with great service and amenities. The pool is good and large and there are a lot of amenities to choose from. We got a great big room where we could wind down at the end of our holiday. Great service. Especially Octa took good care of us in Tali restaurant, even handling a special requ... lisää

Good hotel with great service and amenities. The pool is good and large and there are a lot of amenities to choose from. We got a great big room where we could wind down at the end of our holiday. Great service. Especially Octa took good care of us in Tali restaurant, even handling a special request for my wife.

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“Nudge Nudge - Wink Wink ...”

We gave a 4. But this was not because of the room. The major plusses are the breakfast restaurant/staff and the outside restaurant in the Casino and its staff. The food in the latter was excellent - and well priced. As was the alcohol. The Hotel is well located to almost everything - airport, br... lisää

We gave a 4. But this was not because of the room. The major plusses are the breakfast restaurant/staff and the outside restaurant in the Casino and its staff. The food in the latter was excellent - and well priced. As was the alcohol. The Hotel is well located to almost everything - airport, brewery, casino, town etc. The staff in the breakfast area were excellent - as in the Casino outdoor restaurant. The food in both was very good. The room was another question. Situated close to the front it had a small balcony overlooking the laundry. The room itself had a kitchenette, albeit with virtually no utensils etc. A small fridge and a coffee machine that had issues. The room had virtually NO hanging space bar a broom closet and had 2 "Queen" beds with little room for anything else. It also had a nice little "lounge" area with a TV that had reception issues and a remote whose batteries had seeped whatever it is that batteries seep - and didn't work. You had the feeling things were reasonably lax. The main problem was the bathroom. At first we didn't think it had a toilet - only to find it secreted behind the bathroom door. Due to the size of the bench (and it was not that big) you had to slide sideways onto the toilet to use it with your knees against the bench. The bench itself had a sink that was almost useless. The tap had a short neck so that any use meant splashing water over the bench - even to wash your hands. The outlet was so constricted, water just sat in the sink - making a nice look while shaving or brushing teeth :) The shower had two "roses/outlets" - and it took quite a genius to work out how you moved between the two (the staff couldn't until we asked at the front desk). The taps were placed well out of reach of anyone taking a shower - and as the temperature of the water moved from hot to cold and back you had to constantly leave the water to move the tap. The soap etc dispenser was the same. Who-ever designed this bathroom should never be allowed to design another one. The room had a few decent lights in the entrance but only a dull lamp in the "lounge" area. You could not read. It had an electric switch at the door that had to be turned on before the bathroom lights worked. It had other switches that appeared to do nothing ! Except for the bathroom it did not have one other mirror ! There was clear space for one but there was none. This did make it hard at times and you have to ask - WHY ? When we asked if there was another room where things were laid out properly we were told NO !!! - in no uncertain terms ! Well - no - unless we wanted to pay a few hundred dollars more. We were meant to be in a Double Queen Suite with Lounge ! To top it off when we mentioned the difficulties with the toilet experienced by the two men with me (both are 6 foot), the front desk suggested the "boys" might like to share a separate room - ie nudge nudge - wink wink ... (homosexuality being the clear inference ...). My son and husband were quite amused by this. Clearly their friendship was "misinterpreted". I was not amused ! My husband asked if their was a secure car parking area. He was told - "only at the front in the open BUT do not leave ANYTHING valuable in the car". We didn't. Mind you she also said they did have cameras. So - a 4 if you count the restaurants and THEIR staff etc. Overall we enjoyed Alice but we still laugh about the design of that bathroom. How could anyone place a toilet in a corner behind a door ? Or have a sink that had the wrong tap and didn't empty. Does anyone do checks on such things ? Clearly not at the Crowne Plaza Alice Springs !

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“A great option for your stay in Mparntwe Alice Springs”

10/10 for cleanliness. The staff are very friendly and professional. I had a one bedroom suite with a King bed. It was very spacious and the bed and pillows were comfortable. The bathroom was a little small compared to the size of the suite. The couch was also very small for the living area. The ... lisää

10/10 for cleanliness. The staff are very friendly and professional. I had a one bedroom suite with a King bed. It was very spacious and the bed and pillows were comfortable. The bathroom was a little small compared to the size of the suite. The couch was also very small for the living area. The kitchen area is spacious but a fair bit of wasted space - just a sink, one tiny bar fridge, and lots (and lots!) of empty cupboards. No mini bar just long life milk and biscuits. The main light switch is next to the door and is a master switch so if you want to turn all the lights off before bed you need to flick the master switch then make your way back into the bedroom in the dark. External signage is poor so I got a bit lost in the dark making my way around to the rear car park trying to see which block my room was in. Room service was good. Restaurant was good, a bit of a wait for meals but the staff were lovely. No issues with Wi-Fi. I did not use the pool. Would stay here again.

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