Edenia Punta Soberana

“Hotel stay”

Nice hotel. Nice view of the lake. Good smell. Helpful staff. The safe malfunctioned and not fixed though reported. It was a good thing I didn’t put anything inside as I tried it first if it would work. Overall I had a relaxing stay. I forgot the check out was 10 A.M. and had to be called. First ti… lisää

Nice hotel. Nice view of the lake. Good smell. Helpful staff. The safe malfunctioned and not fixed though reported. It was a good thing I didn’t put anything inside as I tried it first if it would work. Overall I had a relaxing stay. I forgot the check out was 10 A.M. and had to be called. First time I stayed in a hotel with this check out time.

vähemmän

“Beautiful views, disappointing rooms”

This hotel is some way out of the town. Approximately one and a half hours walk but there is a bus service starting at mid day. The positives first. Lovely views of lake, staff mostly attentive but sometimes difficult to make ourselves understood in English. Good food in restaurant for dinner. Not … lisää

This hotel is some way out of the town. Approximately one and a half hours walk but there is a bus service starting at mid day. The positives first. Lovely views of lake, staff mostly attentive but sometimes difficult to make ourselves understood in English. Good food in restaurant for dinner. Not so good for breakfast. The negatives. The “gym” is not a gym. Home style treadmill with no elevation, two bikes, upright not working. A few very light weights. Room was very poor. No soundproof, you could literally hear every word from the room next to ours and certainly knew when they used the bathroom! Beds basic and uncomfortable. One very thin pillow. We had to put cushions under it and still uncomfortable. No hairdryer in our room. No plug for bath. Towels thin and torn. Very basic amenities and no shower gel. No kettle in room. Finally the checkout time is 10am but we were not informed of this. Had a phone call at ten past to ask where we were. They seemed angry with us. There is a very small notice at the reception desk that was not drawn to our attention when we checked in.

vähemmän

“Nice Hotel and Amenities BUT...”

Overall the Hotel was nice but when we first checked in the room they assigned to us was facing the dusty parking lot with no view whatsoever except the cars. When asked to be moved to another room, the morning reception person would only give us another room at an addition US $20 per night. The … lisää

Overall the Hotel was nice but when we first checked in the room they assigned to us was facing the dusty parking lot with no view whatsoever except the cars. When asked to be moved to another room, the morning reception person would only give us another room at an addition US $20 per night. The hotel did not appear to be fully booked so we surprised at this request but reluctantly agreed. Upon checking out, the same morning receptionist, she charged us twice for the bottles of water we consumed and in our rush to get the taxi did realize this unit l later. Other than the morning Reception person our stay was good. On the contrary, the evening Reception was much more helpful and pleasant.

vähemmän

“Holiday Inn experience”

Good location - view over lake. Clean and tidy, comfy big bed and well tiled bathroom. Broken toilet seat, not repaired or replaced in 3 night visit. Bar area soulless and unstaffed - when we were finally provided with a beer and had asked for a sprite which never arrived ( waitress walked off we … lisää

Good location - view over lake. Clean and tidy, comfy big bed and well tiled bathroom. Broken toilet seat, not repaired or replaced in 3 night visit. Bar area soulless and unstaffed - when we were finally provided with a beer and had asked for a sprite which never arrived ( waitress walked off we assumed to fetch it) we took one from our mini bar. Meal ok but very slow - served by the same

vähemmän